Desktop Support Pro — ServiceNow & End‑User Tech Help

VDart Inc; BLOOMINGTON (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

VDart Inc is seeking a Desktop Support professional in Bloomington, Minnesota. The role focuses on managing tickets using the Service Now Ticketing tool, offering desktop support services and resolving end-user issues efficiently.

The ideal candidate should possess strong communication skills, logical thinking, and the ability to work with minimal supervision. Join VDart to be part of a leading technology staffing provider.

Qualifications

• Strong verbal and written communication skills.
• Excellent logical and analytical thinking.
• Proven ability to multitask effectively.

Responsibilities

• Handle tickets assigned through Service Now Ticketing tool.
• Provide desktop support services.
• Ensure timely resolution of end-user issues.

Skills

Good Communication Skills – Both Verbal and Written

Logical thinking

Analytical Skills

Ability to work with limited supervision

Ability to work accurately and efficiently

Ability to multi-task and manage time efficiently

Sensitivity to confidential data

Job description

VDart Inc is seeking a Desktop Support professional in Bloomington, Minnesota. The role focuses on managing tickets using the Service Now Ticketing tool, offering desktop support services and resolving end-user issues efficiently.

The ideal candidate should possess strong communication skills, logical thinking, and the ability to work with minimal supervision. Join VDart to be part of a leading technology staffing provider.