Desktop Support Manager: Lead IT Team & Service Delivery

NYU Langone Health; New York (NY); On-site; USD 121,792 - 124,678; Full time

Benefits offered by this job

Comprehensive benefits package

Generous time-off program

Employee resource groups for support

Holistic employee wellness program

Job summary

NYU Langone Health is looking for a Desktop Support Manager to oversee IT staff in supporting education, research, and clinical desktop needs. This role provides leadership, ensuring reliable technical infrastructure and effective problem resolution.

The ideal candidate will have 5+ years in IT with supervisory experience. We offer a competitive salary range of $121,792 - $124,678 annually along with comprehensive benefits. Join us to contribute to our mission of patient-centered care.

Qualifications

• 5+ years of experience in a relevant IT role.
• Prior supervisory experience is required.
• Ability to manage staff and IT resources effectively.

Responsibilities

• Manage and supervise IT staff ensuring effective service delivery.
• Oversee project milestones and objectives.
• Participate in budgeting and resource planning.

Skills

Effective communication

Team management

Technical problem-solving

Education

BA/BS degree or equivalent

Job description

NYU Langone Health is looking for a Desktop Support Manager to oversee IT staff in supporting education, research, and clinical desktop needs. This role provides leadership, ensuring reliable technical infrastructure and effective problem resolution.

The ideal candidate will have 5+ years in IT with supervisory experience. We offer a competitive salary range of $121,792 - $124,678 annually along with comprehensive benefits. Join us to contribute to our mission of patient-centered care.