Desktop Support - HBITS-08-15042

Greycell Labs Inc; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Greycell Labs Inc on-site Desktop Support position in New York, NY seeks a technically skilled professional to deliver hardware/software support and end-user services. The role emphasizes imaging, VPN, 2FA, and security hardening in a long-term engagement.

Applicants should have 36 months of desktop support experience, strong AD and networking knowledge, MDM experience, PowerShell, and Windows imaging with MDT. In-person interview; visa sponsorship is not offered.

Qualifications

• 36 months of desktop support experience.
• 36 months experience with design, build testing, and debugging problems.
• 36 months experience with MDM solutions.
• 36 months experience with Active Directory group policy standards.
• 36 months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls).
• 36 months experience with Windows 7 & 10 (64-bit).
• 36 months scripting experience - PowerShell preferred.
• 36 months experience with client-based security tools (antivirus, PKI, HDD encryption, security hardening).
• 36 months experience with Windows image deployment using MDT.
• 36 months experience with VPN, 2FA, and network printing support.
• 36 months of AD management experience.
• 36 months experience with cybersecurity best practices and compliance.
• 36 months experience with Intel workstation hardware and operating systems.
• 36 months of analytical and problem-solving abilities.
• 36 months of engineering experience: research, analysis, planning and implementation.
• Certifications relevant to MS Windows

Responsibilities

• Provide technical support for hardware and software.
• Deliver high-quality service to end users.
• Ensure service support and delivery meet agency business needs.

Skills

Active Directory

Networking

Windows 7/10

PowerShell

MDM

Security hardening

MDT imaging

VPN/2FA

Hardware troubleshooting

Cybersecurity best practices

Analytical thinking

Engineering mindset

Tools

MDT

Job description

Job Title: ON-SITE - Desktop Support - HBITS-08-15042

Interview Mode: IN-PERSON

Location: New York, NY 10004

Duration: Long-term (30)

Job Description

• 36 Months experience in the field of Desktop Support
• 36 Months experience with technical approaches in design, build testing, and debugging problems.
• 36 Months experience in mobile device management (MDM) solutions.
• 36 Months experience with Active Directory group policy standards
• 36 Months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc).
• 36 Months of Windows 7 & 10 experience including 64 bit operating systems.
• 36 Months of scripting language experience - Power Shell preferred
• 36 Months of experience with client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening.
• 36 Months of experience with Window image deployment using MDT.
• 36 Months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication, and network printing.
• 36 Months active Directory management experience
• 36 Months experience with cyber security best practices and compliance
• 36 Months experience with Intel workstation hardware and operating systems
• 36 Months of experience of analytical and problem-solving abilities dealing with hardware and software issues.
• 36 Months of engineer experience: research, analysis, planning and implementation.
• Certifications relevant to MS Windows

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Agency: Department of Financial Services

Detailed Job Description: The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs.

Note: Sorry we do not Sponsor Visa

Max: SEVEN 32.800.2838

Aryan: - SEVEN 32.444.8990