Desktop Support Engineer (3-Month Contract) – Malvern, Arkansas – USA

Axiom Technologies Pty Ltd.; Malvern (AR); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Axiom Technologies is seeking IT Desktop Support Engineers (L1) for a 3-month project across multiple US locations. The role requires hands-on device installation, configuration, deployment, printer/scanner support, and end-user issue resolution in healthcare environments.

Engagement is 1099 Independent Contractor with on-site work at client locations; extension possible based on project needs; no benefits provided.

Qualifications

• Experience in IT Desktop Support/Field Support/Service Desk environments.
• Hands-on experience with device installation, configuration, deployment, and troubleshooting.
• Healthcare environment experience is a plus.

Responsibilities

• Support device setup, including installation, configuration, and connectivity.
• Perform multi-device deployments (scanners, printers, workstations, related devices).
• Provide Go-Live readiness support and post-deployment stabilization for end users.
• Hypercare support using a time-and-material model to resolve issues quickly.

Skills

IT Desktop Support

Field Support

Service Desk

Printer Setup

Device Deployment

End-user Support

Job description

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

Hiring: IT Desktop Support Engineer – L1 | 3-Month Project | Multiple US Locations

Axiom Technologies is looking for IT Desktop Support Engineers (L1) to support a healthcare client across various locations in the United States.
Position: IT Desktop Support Engineer – L1
Duration: 3 Months
Extension: Possible based on project requirements
Engagement: 1099 Independent Contractor
Benefits: No benefits
Location: Various locations across the US

Scope of Work

• Support device setup, including installation, configuration, and connectivity.
• Perform multi-device deployments, including scanners, printers, WOWs, workstations, and related devices.
• Provide Epic Go-Live support and readiness assistance to ensure a seamless end-user experience during critical deployment phases.
• Perform post-deployment stabilization and troubleshooting for all deployed devices following rollout completion.
• Provide Hypercare support using a T&M model to enable rapid issue resolution and sustained operations.
• Troubleshoot hardware, software, connectivity, and end-user issues in a healthcare environment.
• Experience in IT Desktop Support / Field Support / Service Desk environments.
• Strong hands-on experience with device installation, configuration, deployment, and troubleshooting.
• Experience supporting printers, scanners, workstations, and other end-user devices.
• Healthcare/clinical environment experience is a plus.
• Epic Go-Live or Hypercare experience is a plus.
• Ability to work onsite at the assigned client location.

Healthcare Vaccination & Compliance Requirements

As this is a healthcare client project, selected candidates must be willing to complete/provide the required vaccinations, tests, and related compliance documentation, as applicable:

• MMR – Vaccination 1 of 2
• MMR – Vaccination 2 of 2
• Hepatitis B – Vaccination 1 of 3
• Hepatitis B – Vaccination 2 of 3
• Hepatitis B – Vaccination 3 of 3
• TB/PPD Skin Test – 7
• TB Chest X-Ray – One View
• Tdap

Candidates should be prepared to meet the healthcare client’s vaccination and occupational health requirements before or as part of the onboarding process.

Work Authorization

We are currently considering candidates who are:

Axiom Technologies selection process includes Background Verification Checks. Do you comply and agree to proceed with them?