Desktop Support Analyst

Pall; Putnam (CT); On-site; USD 70,000 - 80,000; Full time

Job summary

Join a forward-thinking company with over 75 years of innovation in high-tech filtration and purification. As an Analyst in Client Technologies, you will be pivotal in delivering exceptional IT services that drive sustainable growth and competitiveness. This role offers the opportunity to collaborate with diverse global teams, manage Service Desk operations, and support user computing systems. With a competitive salary range and comprehensive benefits, this position is ideal for those eager to make a real-world impact in technology and health. Embrace the chance to thrive in a dynamic environment where your contributions matter.

Benefits

Paid Time Off

Medical/Dental/Vision Insurance

401(k) Plan

Qualifications

• 3+ years of experience in Tier-1 & Tier-2 Service Desk support.
• Strong troubleshooting skills in a Microsoft environment.

Responsibilities

• Manage Service Desk incidents and requests efficiently.
• Provide remote and hands-on support for user computing systems.

Skills

Service Desk Support

PC Troubleshooting

Microsoft Environment

Network Administration

User Support

Education

IT Degree or Certification

Tools

Microsoft Office Suite

Job description

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety, and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development, and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System which makes everything possible.

Analyst, Client Technologies

This position is responsible for delivering a high standard of IT services to enable the organization’s sustainable growth and competitiveness in the global market.

This position is part of the Information Technology Team and will be located onsite in Putnam, Connecticut.

In this role, you will have the opportunity to:

1. Service Desk incident and request management.
2. User computing systems and tools provisioning.
3. IT systems & facility maintenance.
4. Participate in IT and business-related projects.
5. Collaborate with global diverse IT teams.

The essential requirements of the job include:

1. Applicable degree program or IT industry certification.
2. 3+ years of Tier-1 & Tier-2 Service Desk support and PC support experience.
3. PC and software troubleshooting and technical skills, including experience in a Microsoft computing environment.
4. Understanding of network and server administration.
5. Provide remote and hands-on user support for desktops, laptops, and manufacturing equipment.

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

The salary range for this role is $70-$80K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.