Desktop Support

BCforward; Village of Elmsford (NY); On-site; USD 17,854 - 25,429; Full time

Job summary

A leading IT solutions firm is seeking a Desktop Support technician for various locations in New York. The ideal candidate must have an A+ certification and experience with desktop hardware issues, particularly DELL products. Responsibilities include taking break/fix calls and ensuring reliable transportation. Candidates must also pass a drug background screening and complete product training. This role involves managing general technical inquiries that must be documented on resumes, ensuring clarity and compliance with company standards.

Qualifications

• Must be able to pass drug and background screening.
• Must be able to complete required product training.

Responsibilities

• Taking PC hardware break/fix calls at various locations.
• Must have reliable transportation.

Skills

A+

Laptop and Desktop Break/Fix

DELL Desktop PC, Install/Support

Job description

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.

Job Description

Desktop Support

Min. PR: 15.71

Position Description:

Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!!

REQUIRED or will be declined:

• A+
• Laptop and Desktop Break/Fix
• General and Technical Questions on each resume

Job Description:

Candidate will be taking PC hardware break fix calls at various locations.

Must have reliable transportation.

Must be able to pass drug and background screening.

Must be able to complete required product training.

Required Skills:

DELL Desktop PC, Install/Support, Expert

Education and experience:

Must be able to pass drug and background screening.

Must be able to complete required product training

Job Description:

Candidate will be taking PC hardware break fix calls at various locations.

Must have reliable transportation.

Must be able to pass drug and background screening.

Must be able to complete required product training.

Required Skills:

DELL Desktop PC, Install/Support, Expert

Education and experience:

Must be able to pass drug and background screening.

Must be able to complete required product training