Desktop Support

Infojini Inc; Saint Paul (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology consulting firm based in Saint Paul, United States, is looking for candidates with a minimum of 3 years of direct PC support experience and solid knowledge in imaging and configuring devices. The ideal candidate should also be familiar with Microsoft Windows installations and have experience working within large IT environments. Desired skills include familiarity with Active Directory and relevant certifications. The role requires a strong focus on meeting client needs through effective technical solutions.

Qualifications

• 3 years of experience providing direct PC support to end users.
• 3 years of experience imaging and configuring desktop, laptop and mobile devices.
• 3 years of experience installing Microsoft Windows operating systems (7 & 10).

Skills

PC support

Imaging and configuring devices

Installing Microsoft Windows

Active Directory

Software automation tools

Education

Degree in Computer Science or related field

Tools

SCCM

Job description

Infojini works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

Exceptional people, processes, and technology all dedicated to getting the job done right is the secret of our success. We understand that for technology to work it has to serve real business needs, and that every IT service has to be implemented by people. So we focus first on understanding your company and its industry needs, and then on meeting those needs with extraordinary people who have both the industry specific technical skills and the work ethic and communication skills to help ensure your success.

Job Description

Required Skills:

• 3 years of experience providing direct PC support to end users.
• 3 years of experience imaging and configuring desktop, laptop and mobile devices.
• 3 years of experience installing Microsoft Windows operating systems (Windows 7, windows 10).
• 2 engagements of providing direct PC support to end users.
• Identification of all subcontractors, if applicable.

Desired Skills:

• Experience with similar projects for State, County or local governmental entities.
• Working knowledge of Active Directory and AD group policies.
• Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
• A+ certification.
• Microsoft Desktop Support certification.
• 5 years or more experience resolving end users’ hardware and software issues in a large IT environment.
• Degree or equivalent with emphasis in computer science or related fields.

Additional Information

All your information will be kept confidential according to EEO guidelines.