Desktop Support

Underground Administration; Milwaukee (WI); On-site; USD 21,000 - 30,000; Part time

Job summary

A local technology firm is seeking an IT Support Specialist in Milwaukee to assist with hardware operations. Responsibilities include managing equipment for new employees, providing technical support, and maintaining hardware stock. The ideal candidate should have 1-2 years of experience, be a US citizen residing in the Milwaukee area, and be a cooperative, detail-oriented team player motivated to succeed in their role. This is a part-time position requiring on-site presence.

Qualifications

• 1-2 years of providing basic end-user IT support preferred.
• Must be a US citizen and reside in Milwaukee area.
• Constructive and creative thinker with detail orientation.

Responsibilities

• Manage and prepare hardware for new employees.
• Provide basic hardware support for local office.
• Handle IT hardware stock and requirements.
• Manage IT hardware stock to ensure adequate inventory.
• Support end-user software (Windows 10/11, Outlook, Teams, Office).
• Collaborate with other business areas as needed.

Skills

Basic end-user IT support

Experience with Windows 10/11

Competence in MS Office

Team collaboration

Problem-solving

Tools

Windows 10/11

MS Outlook

MS Teams

MS Office

Job description

Work schedule: Part-Time 3 days per week
Work location: Onsite Milwaukee, WI

The IT Support Specialist will be responsible for the proper functioning of our local IT hardware operations, offering basic technical support to users related to their notebooks, headsets, etc. via chat, email or in-person. This position will ensure that new employees have the necessary equipment for a smooth start at the company.

• Prepare and send the necessary hardware for new joiners.
• Receive and assess the return of the hardware from leavers.
• Provide basic support for local office hardware (printers, conferencing/AV equipment).
• Manage IT hardware stock making sure that there is enough equipment on hand.
• Hands-on experience with end user applications e.g. Windows 10/11, MS Outlook, MS Teams, and MS Office a plus
• Demonstrate ability to work with relevant business areas.
• 1-2 years of providing basic end-user IT support a plus.
• Aspiring, ambitious and motivated
• Cooperative Team-Player
• Flexible and agile
• Attributes
  • Constructive and creative thinker
  • Detail and goal oriented
  • Reliable and self-driven

MUST live in Milwaukee area already. No visas on this or 3rd parties MUST be a US Citizen