desktop support

Artech Information System LLC; Eagan (MN); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading IT staffing company in Minnesota is looking for a Desktop Support Representative to provide technical support for end users. The successful candidate will troubleshoot Windows and Mac operating systems and support Office applications. Strong communication skills and experience in a corporate environment are essential for this role, which includes a duration of 12+ months with a possible extension.

Responsibilities

• Provide support for Win7/Win XP operating systems.
• Troubleshoot Mac systems and Office applications.
• Support executive end users with technical issues.
• Perform break/fix troubleshooting on Dell hardware.

Skills

Win7/Win XP OS support

Mac experience

Office 2003/2007/2010 support

Executive end user trouble shooting skills

Dell hardware

Break/Fix troubleshooting

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Distributed Client Services

Location: Eagan, MN

Duration: 12+ Months (with possible extension)

Skills Overview

• Win7/Win XP OS support. Troubleshooting
• Mac experience
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments