Desktop Services Technician

AllSTEM Connections, Inc.; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

AllSTEM Connections, Inc. is seeking a Lead, Desktop Services to serve as a senior technical leader responsible for the deployment, support, and lifecycle management of end-user technologies across the enterprise.

You will coordinate operational activities, projects, and resources to ensure world-class user support. Reporting within Workspace & Client Services, this role demands initiative, strategic thinking, and a track record of delivering improvements in workplace technology environments.

Job description

We are seeking a highly motivated Lead, Desktop Services to serve as a senior technical leader responsible for the deployment, support, and lifecycle management of end-user technologies across the enterprise. This role is ideal for a self-driven technology professional who thrives in a fast-paced environment, takes ownership of outcomes, and can effectively coordinate operational activities, projects, and technical resources. As a trusted escalation point and technical lead, you will help ensure our associates receive world-class support while driving continuous improvement across our workplace technology environment. This position aligns with the organization's Desktop Services leadership model and reports within Workspace & Client Services.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.