Desktop IT Support Specialist | Troubleshooting & Deployments

Socket.dev; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Retirement plan

Job summary

The University of Texas at San Antonio (UT San Antonio) is seeking an IT support professional to provide desktop and software support for staff and students. You will install and test computer systems and peripherals, diagnose issues, and coordinate with IMS and vendors to ensure smooth operation.

The role requires a bachelor’s degree in a computer-related field and two years of IT experience, with strong communication and problem-solving skills.

Qualifications

• Bachelor's degree in a computer-related field or educational technology is required.
• Two years of experience in Information Technology field is required.
• Ability to learn and support new technologies and work with teams.

Responsibilities

• Provide technical support for desktop computers, applications and related technology.
• Install, configure, and test computer systems and peripherals.
• Collaborate with IMS staff and vendors to resolve issues.
• Assist with procurement and setup of hardware and software.

Skills

IT knowledge

Networking basics

Problem solving

Communication skills

Customer service

Education

Bachelor's degree in Computer-related field

Job description

The University of Texas at San Antonio (UT San Antonio) is seeking an IT support professional to provide desktop and software support for staff and students. You will install and test computer systems and peripherals, diagnose issues, and coordinate with IMS and vendors to ensure smooth operation.

The role requires a bachelor’s degree in a computer-related field and two years of IT experience, with strong communication and problem-solving skills.