Desktop IT Administrator I — End-User Support & Asset Lifecycle

Plexus Corp.; Nampa (ID); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Retirement savings

Professional development

Job summary

Plexus Corp. in the United States is seeking a Desktop Administrator to deliver IT service excellence for internal customers and manage site computing equipment including laptops, desktops, thin clients, printers, and related software assets.

The role emphasizes adherence to Global IT policies, lifecycle management, change testing, and timely issue resolution, with opportunities for professional development and a supportive benefits package.

Qualifications

• Bachelor’s Degree with 1+ years of related experience preferred.
• Equivalent combination of education and/or experience will be considered.
• Intermediate level computer skills.
• Entry level decision making and problem-solving skills.
• Intermediate verbal and written communication skills.
• Ability to write detailed correspondence, journal task progress, problem resolutions, and technical procedures.
• Ability to effectively present information verbally in one-on-one and small group situations to customers, clients, and other employees of the organization.

Responsibilities

• Manages low to medium complexity tasks and provide customers with timely feedback on status.
• Support issue escalation and resolution.
• Follows Global IT policies and standards.
• Ensure effective lifecycle management of computing devices, equipment, and related software inventory tracking.
• Awareness of change management policies and procedures to test and implement system updates, modifications, and/or deletions.
• Contribute to the organization’s cybersecurity posture by adhering to security policies and procedures, training, and vulnerability mitigation.

Skills

Computer skills

Problem solving

Verbal communication

Written communication

Technical writing

Education

Bachelor’s Degree

Job description

Plexus Corp. in the United States is seeking a Desktop Administrator to deliver IT service excellence for internal customers and manage site computing equipment including laptops, desktops, thin clients, printers, and related software assets.

The role emphasizes adherence to Global IT policies, lifecycle management, change testing, and timely issue resolution, with opportunities for professional development and a supportive benefits package.