IT Manager - Lead Service Delivery & Strategy

Plexus Corp.; Nampa (ID); Hybrid; USD 118,000 - 177,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Professional development

Job summary

Plexus in Nampa, ID seeks a Manager - Site IT to lead a dynamic IT team, delivering end-to-end services aligned with business goals. The role focuses on customer service excellence and secure solutions across system areas of accountability.

The position requires a Bachelor’s degree with 5+ years of related experience, strong leadership, and strategic planning skills to drive improvements and protect data integrity. Equal opportunity employer.

Qualifications

• Bachelor’s Degree with 5+ years of related experience preferred or an equivalent combination of education and experience.
• Advanced decision making and problem solving skills.
• Advanced verbal and written communication skills.
• Good interpersonal, communication and leadership abilities; ability to motivate and manage resources.
• Knowledge of business operations and ability to articulate value propositions of new processes.

Responsibilities

• Lead and manage an information technology team delivering end-to-end services aligned with IT and business strategies.
• Ensure customer service excellence by driving IT service delivery for accountable system/business areas.
• Manage daily IT resources to deploy secure solutions meeting customer needs and SLAs.
• Define functional area strategies, roadmaps and projects after understanding objectives and processes.
• Identify opportunities to improve IT and business processes for organizational efficiency.

Skills

Verbal communication

Written communication

Leadership

Interpersonal skills

Problem solving

Business acumen

Education

Bachelor’s Degree

Job description

Plexus in Nampa, ID seeks a Manager - Site IT to lead a dynamic IT team, delivering end-to-end services aligned with business goals. The role focuses on customer service excellence and secure solutions across system areas of accountability.

The position requires a Bachelor’s degree with 5+ years of related experience, strong leadership, and strategic planning skills to drive improvements and protect data integrity. Equal opportunity employer.