Desktop Deployment Technician – Smooth Windows Transitions

TEKsystems; Springfield (MO); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

On-site work

Job summary

TEKsystems in Springfield, MO seeks a PC Deployment & Migration Technician to support enterprise workstation migration and device deployment initiatives.

You will prepare, deploy, configure, validate, and support laptops, desktops, peripherals, and related end-user technology, working directly with employees during migration events, refreshes, onboarding, and scheduled cutovers to ensure a smooth transition.

Qualifications

• Experience with Microsoft 365, Windows 11, device deployments, hardware refresh projects, and customer-facing support required.

Responsibilities

• Deploy, configure, and support Windows laptops and desktop computers.
• Perform workstation replacements and technology refresh activities.
• Image, provision, configure, and validate new devices prior to deployment.
• Migrate users to new laptops, including profile configuration, application setup, and connectivity verification.
• Assist users with login issues, MFA enrollment, password resets, and workstation access.
• Validate functionality of business applications after device deployment.
• Support Microsoft 365, Outlook, Teams, OneDrive, and other enterprise productivity tools.
• Coordinate hardware distribution, collection, shipping, asset tracking, and inventory management activities.
• Document deployment activities, issues, and resolutions within ServiceNow or designated ticketing systems.
• Provide white-glove support to end users during migration events and scheduled cutovers.
• Assist with printer, peripheral, docking station, monitor, and mobile device setup.
• Support office relocation and site migration initiatives.
• Maintain accurate asset management records and chain-of-custody documentation.
• Escalate technical issues to engineering, endpoint management, or infrastructure teams as required.
• Participate in migration planning, staging, and hypercare support activities.

Skills

Windows 10

Desktop

Imaging

Customer service

Hardware support

Deployment

intune

Windows

Technical support

Ticketing system

Job description

TEKsystems in Springfield, MO seeks a PC Deployment & Migration Technician to support enterprise workstation migration and device deployment initiatives.

You will prepare, deploy, configure, validate, and support laptops, desktops, peripherals, and related end-user technology, working directly with employees during migration events, refreshes, onboarding, and scheduled cutovers to ensure a smooth transition.