Desktop Administrator

ARCO a Family of Construction Companies; Downers Grove (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Industry-leading performance-based bonus program

Employee Stock Ownership Plan (ESOP)

Tuition reimbursement for associates

1-month paid sabbatical after five years

100% charitable match

Medical, dental, and vision insurance coverage

100% paid 12-week maternity leave

Job summary

ARCO a Family of Construction Companies in Downers Grove, IL is looking for a proactive Desktop Administrator to enhance our Windows-based environment. You will manage end-user devices, support identity and access through Azure AD, and ensure security compliance using Microsoft Intune.

A successful candidate will have 2-5+ years of experience in endpoint administration and desktop support, especially in managing diverse devices including Windows, macOS, and mobile platforms.

We offer an industry-leading performance-based bonus program, a generous ESOP, and comprehensive medical coverage.

Qualifications

• 2-5+ years of experience in endpoint administration and desktop support.
• Strong hands-on expertise in enterprise Windows 11 environments.
• Experience managing mobile endpoints across iOS and Android platforms.
• Proficiency managing identities, devices, and groups within Microsoft Entra ID.
• Understanding of core networking fundamentals including DNS, DHCP, TCP/IP, and VPN.

Responsibilities

• Serve as primary administrator of Microsoft Intune across diverse devices.
• Manage device configuration policies, compliance baselines, and endpoint protection.
• Oversee application deployment and patching through Intune.
• Act as escalation point for complex endpoint issues, providing troubleshooting help.

Skills

Endpoint administration

Desktop support

Microsoft Intune

Microsoft PowerShell

Troubleshooting skills

Active Directory

Group Policy

Communication skills

Networking fundamentals

Tools

Microsoft Intune

Microsoft Excel

Power BI

Apple Business Manager

Job description

Overview

ABOUT YOU Are you the go-to problem solver when technology doesn’t cooperate? Do you thrive in a fast-paced environment where no two days are the same? Do you enjoy troubleshooting issues, optimizing systems, and creating a seamless experience for end users? If the answer is “Yes!” then we have an exciting opportunity for you. We are ARCO, a Family of Construction Companies.

We are seeking a proactive and service-oriented Desktop Administrator to support and enhance our Windows-based and cloud-connected environment. In this role, you will be responsible for managing end-user devices, supporting identity and access through Azure Active Directory, and ensuring devices remain secure and compliant using tools like Microsoft Intune.

What We Can Offer You

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

ARCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment. From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country - constructing a team of experts in architecture, design, engineering, project management, and business services.

A Day in the Life

Endpoint Management & Administration

• Serve as primary administrator of Microsoft Intune across a diverse device fleet including Windows 11 (physical and virtual), macOS, iOS, and Android
• Manage device configuration policies, compliance baselines, and endpoint protection across both commercial and GCC High (secured) environments
• Oversee application deployment, driver updates, and patching through Intune and Windows Update for Business
• Maintain device provisioning policies and procedures via Microsoft Autopilot, supporting the full device lifecycle from provisioning through retirement

Identity & Policy Management

• Manage device and group objects within Microsoft Entra ID
• Administer Group Policy for on-premises environments while participating in the ongoing transition to cloud-native Intune policies for cloud-joined endpoints

Third-Party Platform Administration

• Manage PatchMyPC for third-party application update deployment and quality assurance
• Administer Apple Business Manager to streamline iOS device provisioning in the corporate environment
• Maintain PrinterLogic for cloud-based printer driver deployment and configuration management; collaborate with the Support team and vendors on escalated printer and copier issues

Collaboration & Customer Experience

• Act as the escalation point for the wider IT Support team on complex endpoint issues, providing timely communication around troubleshooting steps, workarounds, and ongoing issue status

Reporting & Documentation

• Produce regular reporting on device compliance, patching metrics, end user experience, and inventory details using Microsoft Excel and Power BI
• Maintain accurate, up-to-date documentation for systems, processes, and troubleshooting procedures

Necessary Qualifications

• 2-5+ years of experience in endpoint administration and desktop support, with strong hands-on expertise in enterprise Windows 11 environments (2000+ devices)
• Demonstrated experience administering Microsoft Intune, including device configuration, compliance policies, application deployment, and security baselines; Proficiency managing identities, devices, and groups within Microsoft Entra ID
• Experience with Microsoft PowerShell to support remediations & application deployment for endpoints
• Experience managing mobile endpoints across iOS and Android platforms, as well as supporting macOS devices
• Working knowledge of Group Policy and traditional Active Directory environments; Familiarity with the Microsoft 365 ecosystem, including Exchange Online, Teams, and OneDrive
• Understanding of core networking fundamentals including DNS, DHCP, TCP/IP, and VPN; Experience supporting and troubleshooting printer and copier environments
• Proven ability to act as a technical escalation point for end-user support teams, with strong troubleshooting and communication skills
• Ability to maintain clear documentation and effectively communicate technical information to both technical and non-technical audiences

Make Your Move

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,550 design-build projects nationwide. We ranked #6 on ENR’s Design-Build Firms list and #29 on ENR's Top 400 Contractors list of 2025. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, “Yes!” we look forward to meeting you.

ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates.

Legal Disclaimer

EOE, including disability/vets