Deskside Technician (California)

Talon Professional Services; San Francisco (CA); On-site; USD 41,000 - 69,000; Part time

Job summary

Talon Professional Services seeks a Deskside Technician to deliver on-site IT support for desktops and laptops in a California client environment.

Responsibilities include troubleshooting hardware/software, supporting Windows and Mac, printers, mobility devices, and network peripherals to keep end-users productive.

Qualifications

• High School Diploma; corporate end-user support experience desirable.
• Hands-on deskside support for desktops and laptops (Windows 7/10, Mac OS).
• Experience with printers, scanners, wireless networks, VPN, and mobile devices.

Responsibilities

• Provide on-site technical support for desktop and laptop devices in a corporate environment.
• Troubleshoot hardware and software issues and resolve end-user incidents.
• Support mobile devices, printers, and network peripherals; maintain IT asset inventory.
• Communicate effectively with users and maintain professional demeanor.
• Perform repairs, installations, moves, adds, changes, and inventory management of IT assets.

Skills

Deskside support

Windows & Mac OS

Office & printers

Troubleshooting

Remote support & ticketing

Asset management

Communication skills

Physical ability

Education

High School Diploma or equivalent

Tools

Ticketing tools

Remote desktop tools

Job description

Job Title: Deskside Technician (California)

Employment Type: Contract (12 months)

Join our dynamic team as a Deskside Technician and become a vital part of supporting cutting‑edge IT infrastructure in a fast‑paced corporate environment. This role offers the opportunity to resolve diverse technical issues, ensuring seamless user experience across a broad spectrum of devices and systems. If you thrive in a hands‑on technical setting and excel at delivering exceptional end‑user support, we want to hear from you!

Overview:

Our client is seeking a skilled Deskside Technician to provide on‑site technical support for desktop and laptop devices, including Windows and Mac systems. This position involves troubleshooting hardware and software issues, supporting mobile devices, printers, and network peripherals, and maintaining IT asset inventory. The ideal candidate will demonstrate strong problem‑solving skills, excellent communication, and a professional attitude, ensuring users stay productive and technology runs smoothly.

Required Skills:

• Hands‑on support experience with desktops and laptops, particularly Windows (7/10) and Mac OS
• Proficiency in supporting Microsoft Office, printers, scanners, wireless networks, VPN, and mobile devices
• Strong troubleshooting skills for hardware and software issues
• Experience with remote support and user incident management through ticketing tools
• Ability to perform repairs, installations, moves, adds, changes, and inventory management of IT assets
• Effective communication skills, both verbal and written
• Physical ability to walk, stand for long hours, and lift equipment up to 50 pounds
• High School Diploma required; prior corporate end‑user support experience is essential

Nice to Have Skills:

• A+ Certification
• Microsoft Certified Professional (MCP)
• ITIL Foundations
• Knowledge of networking, server, and telecommunications systems
• Experience providing executive‑level support
• Familiarity with asset auditing and inventory management

Preferred Education and Experience:

• High School Diploma or equivalent required
• Proven experience in a corporate IT support environment, handling challenging situations with professionalism and efficiency

Other Requirements:

• Flexibility to work on‑call and after‑hours support as needed
• Willingness to support multiple client locations if required
• Demonstrated ability to troubleshoot complex technical issues independently