Desk Staff - Salon/Spa Coordinator (Full Time)

Gould's Salon & SPA's; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous discounts on salon services

Generous discounts on premium products

Opportunities for professional growth

Fun and professional atmosphere

Job summary

A top-tier salon and spa in Memphis, TN is seeking a Front Desk and Spa Coordinator to enhance guest experiences. Responsibilities include scheduling appointments, assisting with check-in, and ensuring smooth checkout processes. Ideal candidates should possess excellent customer service and communication skills, be available for flexible shifts, and have a positive demeanor. Join a fun, professional team dedicated to outstanding service.

Qualifications

• Available to work any shifts, including weekends.
• Passion for providing outstanding customer service.
• Strong work ethic and consistent attendance.

Responsibilities

• Act as guest liaison with the salon and spa staff.
• Schedule appointments and assist with check-in.
• Ensure smooth checkout process for guests.

Skills

Customer service

Communication skills

Positive attitude

Interpersonal skills

Team player

Computer skills

Job description

Overview

Trendsetting hairdressers. Mindful spa therapists, as a Front Desk and Spa Coordinators at Gould's Salon & Spa's, you'll work with some seriously creative people, and their clients think so too. Just like their service provider, you'll connect with each client, striving to make the entirety of their visit spectacular in every way. With opportunities and room for career growth to those who provide a truly charmed client experience, all of our locations are the perfect place for individuals who love providing excellent service to anyone who crosses their path.

Responsibilities

• Act as the guest liaison with the Stylist and spa staff to ensure our guests enjoy the ultimate salon & spa experience
• Scheduling appointments
• Assist with check-in by explaining salon and spa services
• Conclude the guest visit with a smooth checkout process
• Graciously thank them for their visit

Why Gould\'s

• Fun and professional atmosphere
• Generous discounts on salon services
• Generous discounts on premium products
• Room to advance or grow professionally
• Friendly and positive co-workers

Qualifications

Available to work any shifts with no restrictions, specifically Saturdays and Sundays

• Passion for providing outstanding customer service
• Positive attitude
• Consistent attendance with excellent work ethic
• Ability to build positive and meaningful relationships with clients
• Excellent communication and interpersonal skills
• Team player
• Strong computer, keyboard and mathematic skills
• A genuine smile

As part of our standard hiring process for new employees, employment with Gould\'s Salons and Spas will be contingent upon successful completion of a background check.