Desk Staff - Salon/Spa Coordinator

Gould's Salon Spas; Memphis (TN); On-site; USD 20,000 - 80,000; Full time

Benefits offered by this job

Generous discounts on salon services

Generous discounts on premium products

Room for professional growth

Fun and professional atmosphere

Job summary

Gould's Salon Spas is seeking a Desk Staff - Salon/Spa Coordinator to join their team in Memphis. In this role, you will act as a crucial liaison between clients and service providers, ensuring a pleasant and memorable salon and spa experience. Ideal candidates have a passion for delivering exceptional customer service and possess strong communication skills. Opportunities for career advancement are available in a fun and professional environment with a generous discount on services and products.

Qualifications

• Available to work any shifts, specifically weekends.
• Positive attitude and excellent work ethic.
• Ability to build relationships with clients.

Responsibilities

• Act as the guest liaison with salon and spa staff.
• Schedule appointments and assist with check-in.
• Ensure a smooth checkout process for guests.

Skills

Customer service

Communication

Interpersonal skills

Team player

Job description

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Overview

Trendsetting hairdressers. Mindful spa therapists, as a Front Desk and Spa Coordinators at Gould's Salon & Spa's, you'll work with some seriously creative people, and their clients think so too. Just like their service provider, you'll connect with each client, striving to make the entirety of their visit spectacular in every way. With opportunities and room for career growth to those who provide a truly charmed client experience, all of our locations are the perfect place for individuals who love providing excellent service to anyone who crosses their path.

Overview

Trendsetting hairdressers. Mindful spa therapists, as a Front Desk and Spa Coordinators at Gould's Salon & Spa's, you'll work with some seriously creative people, and their clients think so too. Just like their service provider, you'll connect with each client, striving to make the entirety of their visit spectacular in every way. With opportunities and room for career growth to those who provide a truly charmed client experience, all of our locations are the perfect place for individuals who love providing excellent service to anyone who crosses their path.

Responsibilities

• Act as the guest liaison with the Stylist and spa staff to ensure our guests enjoy the ultimate salon & spa experience
• Scheduling appointments
• Assist with check-in by explaining salon and spa services
• Conclude the guest visit with a smooth checkout process
• Graciously thank them for their visit
  
  

Why Gould's

• Fun and professional atmosphere
• Generous discounts on salon services
• Generous discounts on premium products
• Room to advance or grow professionally
• Friendly and positive co-workers
  
  

Qualifications

Available to work any shifts with no restrictions, specifically Saturdays and Sundays

• Passion for providing outstanding customer service
• Positive attitude
• Consistent attendance with excellent work ethic
• Ability to build positive and meaningful relationships with clients
• Excellent communication and interpersonal skills
• Team player
• Strong computer, keyboard and mathematic skills
• A genuine smile
  
  

As part of our standard hiring process for new employees, employment with Gould's Salons and Spas will be contingent upon successful completion of a background check.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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