Desk Clerks - Hiring Event (Multiple Shifts)

Mercy Housing; San Francisco (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

PTO 15 days

Company holidays

403b match

Early Friday close

Holiday close

Volunteer time off

Parental leave

Life insurance

Employee assistance

Basic dental

Pet insurance

Job summary

Mercy Housing in San Francisco is seeking a Desk Clerk to support residents and the property team. This on-site role focuses on customer service, security, and effective communication with authorities.

Shifts include part-time swing, weekends, and some full-time options across several sites. Pay ranges from $20.00 to $22.00 per hour, with benefits and PTO as listed. Mercy Housing offers healthcare, PTO, holidays, retirement plan options, life insurance, and an employee assistance program.

Qualifications

• High school diploma or equivalent.
• General office experience.

Responsibilities

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Education

High school diploma or equivalent

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

We encourage candidates with lived experience. This is an on-site position.

Available Shift Schedules

• 600 7th Street - Part-time, Swing Shift; Thursdays-Fridays 3pm-11pm
• The Dudley - Part-time, Swing Shift; Saturdays 7am-3pm, Mondays & Tuesdays 3pm-11pm
• The Dudley - Part-time, Weekends Graveyard & Day; Fridays 7am-3pm, Saturdays & Sundays 11pm-7am
• The Dudley - Full-time, Swing Shift; Wednesdays-Sundays 3pm-11pm

Pay

$20.00-$22.00/hour

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications

• High school diploma or equivalent
• General office experience.

This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.