DESK ASSISTANT/PAGE – BEARDEN BRANCH

Knox County Government; Tennessee; Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Knox County Government is seeking a part-time library aide to support daily library operations in Tennessee. The role involves shelving materials, assisting patrons with the catalog, and handling circulation through the internal database.

The position also requires responding to inquiries by phone or email and helping maintain organized shelves. Candidates should have a high school diploma or GED, with an associates degree preferred.

Formación

• High School diploma or GED required; Associates degree preferred.
• Any equivalent combination of education, training, and experience may be considered for employment.
• Basic computer skills and attention to detail are essential.
• Ability to work cooperatively as a member of a team.

Responsabilidades

• Shelving and organization of library materials.
• Circulation functions on internal database.
• Assist patrons in using public access catalog and locating materials.
• Retrieve materials to fill patron requests and process appropriately.
• Answer phone calls and replies to emails from public.
• Monitor stock on shelves and ensure materials are shelved.
• Respond to and report immediately if called upon by supervisors during emergencies.
• Perform other duties as required.

Conocimientos

Attention to detail

Teamwork

Basic computer skills

Customer service

Educación

High School diploma or GED

Associates degree preferred

Herramientas

Public access catalog

Internal database

Descripción del empleo

The purpose of this classification is to perform a variety of tasks related to library patron services. This position is part-time.

Essential Functions

• Performs all tasks necessary for shelving and organization of library materials
• Perform circulation functions on internal database
• Assists patrons in using public access catalog and in locating materials/information
• Retrieves materials to fill patron requests and processes appropriately
• Answers phone calls and replies to emails from public
• Monitors stock on shelves and ensures materials are correctly shelved
• Retrieves materials to fill patron requests and process appropriately
• Respond to and report immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor’s Office
• Perform other duties as required

Minimum Training & Qualifications

• High School diploma or GED required: Associates degree preferred
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities may be considered for employment into the position

Specialized Knowledge

• N/A
• Ensure regular, punctual attendance during scheduled work hours
• Basic understanding of computers, printers and other office equipment
• Ability to focus and demonstrate great attention to detail
• Ability to work cooperatively as a member of a team

Physical Requirements

• This position requires the ability to engage in occasional light physical activity. Ability to stand for extended periods of time. Ability to discern colors.
• N/A

Schedule

Knox County Government is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Knox County Government may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.