Public Services Assistant

Hutchinson Public Library; Hutchinson (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Hutchinson Public Library is seeking a non-exempt Public Services Assistant to support daily library operations under supervision. The role involves helping patrons, managing circulation tasks, assisting with events, and maintaining order in public spaces.

Responsibilities include assisting with computer labs, equipment, and online resources, while ensuring accuracy in records and high-quality customer service. Evening/weekend availability is required for this onsite position.

Qualifications

• Excellent customer service skills; experience preferred.
• Ability to take initiative and manage time.
• Self-motivated with good judgment and professional communication.
• Attention to detail and tact in changing situations.
• Ability to organize alphabetically and numerically.
• Proficiency with keyboarding, word processing, online communication, and web/database searching.
• Punctual attendance is essential.

Responsibilities

• Register library cards and check in/out materials.
• Process interlibrary loans for patron pickup.
• Assist patrons with computer lab, print station, and other equipment.

Skills

Customer service

Initiative

Communication

Attention to detail

Adaptability

Alphabetical/numerical organization

Keyboarding/word processing/web search

Punctuality

Education

High school diploma

Associate degree preferred

Tools

Computers

Self-checkout machines

Job description

CLASSIFICATION:

non-exempt

GENERAL DESCRIPTION:

Performs a variety of functions and tasks associated with Public Services under the professional guidance and supervision of the Public Services Supervisor and Assistant Supervisor.

EXAMPLES OF WORK:

• Registerlibrary cards, check in and out materials, update patron accounts
• Processinterlibrary loans for patron pick up
• Helppatrons with questions for computer lab and library services
• Helppatrons with print station, photocopier, fax machine, and other equipment
• Helppatrons with searchingand finding materials
• Helppatrons with using Wi-Fi and e-resources
• Answerbasic informational and directional questions
• Assistwith creating and promoting libraryevents and services
• Shelve materials
• Shelf-read and cleanvarious library collections
• Deliver outreach materials
• Assist with selecting items for outreach patrons
• May assist with readers’ advisory and collection development
• May assist other departments as needed

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent customer service skills, with experience preferred
• Ability to take initiative and manage time wisely
• Self-motivated and able to use good judgment
• Pleasant and effective professional communication
• Orderly, have an attention to detail, tactful, andable to adapt to changes
• Knowledgeofalphabetical and numerical organization
• Proficiency with keyboarding, word processing, online communication, and web and database searching
• Prompt attendance and punctuality is essential

MINIMUM QUALIFICATIONS:

1. High school diploma required. An associatedgree is preferred.
2. Proficiency with computers required
3. Evening and weekend work required
4. Kansas driver’s license
5. Ability to perform the essential physical and mental requirements of the position

PHYSICAL DEMANDS OF POSITION:

Liftingand carryingup to 25 lbs.

Pushing up to 60 lbs. of books on carts

Sitting, standing, walking, climbing, stooping, bending, twisting, and reaching

Talking and hearing

Handling, processing, picking up, and shelving ofmaterials

EQUIPMENT USED:

Computers, telephone, fax machine, photocopier, audio/video devices, scanner, printers, self-check-in machine, self-checkout machines, andpickup lockers

WORK ENVIRONMENT:

This position operates mainly indoorsand in direct customer service situations. There will be some travel required and some work outdoors at programs and events. This is a fully onsite position.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice and may include other duties as assigned.

The Hutchinson Public Library provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

05/26/2026