Library Desk Assistant & Patron Services Page

Knox County; Tennessee; On-site; USD 17,000 - 25,000; Part time

Job summary

Knox County Government is seeking a part-time library aide to support daily library operations in Tennessee. The role involves shelving materials, assisting patrons with the catalog, and handling circulation through the internal database.

The position also requires responding to inquiries by phone or email and helping maintain organized shelves. Candidates should have a high school diploma or GED, with an associates degree preferred.

Qualifications

• High School diploma or GED required; Associates degree preferred.
• Any equivalent combination of education, training, and experience may be considered for employment.
• Basic computer skills and attention to detail are essential.
• Ability to work cooperatively as a member of a team.

Responsibilities

• Shelving and organization of library materials.
• Circulation functions on internal database.
• Assist patrons in using public access catalog and locating materials.
• Retrieve materials to fill patron requests and process appropriately.
• Answer phone calls and replies to emails from public.
• Monitor stock on shelves and ensure materials are shelved.
• Respond to and report immediately if called upon by supervisors during emergencies.
• Perform other duties as required.

Skills

Attention to detail

Teamwork

Basic computer skills

Customer service

Education

High School diploma or GED

Associates degree preferred

Tools

Public access catalog

Internal database

Job description

Knox County Government is seeking a part-time library aide to support daily library operations in Tennessee. The role involves shelving materials, assisting patrons with the catalog, and handling circulation through the internal database.

The position also requires responding to inquiries by phone or email and helping maintain organized shelves. Candidates should have a high school diploma or GED, with an associates degree preferred.