Designer Toy Sales Specialist

Pop Mart Group; Honolulu (HI); On-site; USD 2,066,400 - 2,479,680; Full time

Benefits offered by this job

Market-competitive packages

Opportunities to learn and lead

Career development

Job summary

POP MART is seeking a Sales Associate to enhance customer experience in our stores and exceed customer expectations by listening to needs, finding products, and providing in-depth information, including details about POP MART characters and products.

You will close sales, ring up transactions, and support stockroom organization, with a focus on MEGA, Blind boxes, and accessories. Flexible scheduling including nights and weekends is required.

Qualifications

• 1+ year of retail customer-facing experience.
• Confident and comfortable engaging customers to deliver great customer experience.
• Ability to speak or understand multiple languages is a plus.
• Must be at least 18 years of age.

Responsibilities

• Greet customers, engage in friendly conversations, and ask about their shopping needs.
• Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information.
• Offer customers product recommendations and provide information to help them make product-related decisions.
• Use the cash register to ring up customer transactions.
• Support on product shipment deliveries and organize stockroom.
• Maintain a clean, organized, and safe store environment for customers, employees, and store products.
• Drive sales of company key products such as Blind boxes, MEGA, and accessories.
• Must be able to work flexible hours including nights, weekends, holidays.

Skills

Customer service

Communication

Multilingual

Sales

Job description

POP MART is seeking a Sales Associate to enhance customer experience in our stores and exceed customer expectations by listening to needs, finding products, and providing in-depth information, including details about POP MART characters and products.

You will close sales, ring up transactions, and support stockroom organization, with a focus on MEGA, Blind boxes, and accessories. Flexible scheduling including nights and weekends is required.