Designer/Salesperson

The Designery North Raleigh; Youngsville (NC); Hybrid; USD 48,000 - 75,000; Full time

Job summary

The Designery North Raleigh is seeking a creative Kitchen & Bath Designer / Sales Consultant to work with homeowners, contractors, and other residential customers from initial concept through final design and sale.

This hybrid role blends design, consultation, and consultative selling, with showroom days in Raleigh, NC and remote work on designated days. The ideal candidate has formal training or practical experience in kitchen and bath design and CAD software proficiency.

Qualifications

• Formal training or practical experience in kitchen and bath design.
• Experience with CAD-based design software.
• Ability to translate customer needs into design solutions.
• Strong communication and sales skills.

Responsibilities

• Meet with homeowners, contractors, and customers to understand project objectives and requirements.
• Guide customers through the full design process from initial consultation to final design and sale.
• Develop layouts and documentation using CAD-based software (ProKitchen or similar).
• Coordinate with internal teams, vendors, and customers to move projects from design to order and fulfillment.
• Maintain accurate project information and manage customer relationships through design and sale.

Skills

Creative design

Customer consultation

Sales oriented

Communication skills

Detail oriented

Education

Kitchen & Bath design training

Tools

ProKitchen

2020 Design

DesignFLEX

Job description

Employment Type: Full-Time

Experience Level: Entry to Mid-Level

Compensation: Experience-based salary plus sales commission and potential company profitability bonuses

Position Summary

We are seeking a motivated and customer-focused Kitchen & Bath Designer / Sales Consultant to work with homeowners, contractors, builders, and other residential customers from initial concept through completed design and sale.

This position combines creative design, technical planning, customer consultation, and consultative sales. The ideal candidate has formal training or practical experience in kitchen, bath, interior, architectural, or related design and is comfortable using CAD-based design software to translate customer needs into functional, attractive, and accurate designs.

Experience with ProKitchen is preferred. Candidates with experience using 2020 Design, DesignFLEX, or other CAD-based kitchen, bath, architectural, or interior design software will also be considered.

We are open to both entry-level candidates with strong design training and software skills and mid-level candidates with direct kitchen and bath design and sales experience.

This is expected to be a hybrid position, combining full working days in our Raleigh, North Carolina showroom with the flexibility to work from home on designated days, if desired. Showroom days will focus primarily on customer meetings, collaboration, product selection, and sales activities, while remote days can provide focused time for design development, revisions, proposals, and customer follow-up.

Key Responsibilities

Design & Customer Consultation

• Meet with homeowners, contractors, builders, and other customers to understand project objectives, style preferences, functional requirements, budget, and schedule.
• Guide customers through the complete design process from initial consultation and requirements gathering through design development, revisions, and final design approval.
• Develop creative and practical kitchen and bathroom layouts that balance aesthetics, functionality, available space, product requirements, and customer budget.
• Use ProKitchen or similar CAD-based design software to prepare layouts, elevations, renderings, and related design documentation.
• Incorporate customer feedback, measurements, and field information into design revisions.
• Assist customers with cabinetry, finishes, storage solutions, hardware, and other product selections as appropriate.
• Review final designs with customers to ensure requirements and expectations have been addressed.
• Maintain accurate project information, specifications, selections, and design documentation throughout the sales and design process.
• Manage the customer relationship from initial inquiry through design, proposal, sale, and project handoff.
• Use a consultative sales approach to understand customer needs and recommend solutions that provide the best combination of design, function, quality, and value.
• Develop estimates, proposals, and product recommendations based on completed designs and customer requirements.
• Present designs and proposals confidently and professionally.
• Follow up consistently with prospective customers, answer questions, address concerns, and guide customers toward purchasing decisions.
• Develop strong working relationships with homeowners, contractors, builders, remodelers, and other trade professionals.
• Identify opportunities for additional business, repeat customers, and referrals.
• Work toward individual and company sales, customer service, and profitability goals.

Project Coordination

• Verify that designs and orders accurately reflect approved customer requirements.
• Coordinate with internal team members, vendors, contractors, and customers as necessary to move projects from design through ordering and fulfillment.
• Proactively identify potential design, specification, measurement, or ordering issues before projects are finalized.
• Communicate project changes, product considerations, lead times, and customer expectations clearly to the appropriate parties.
• Provide responsive follow-up and help resolve questions or issues that arise during the project.

Qualifications

Required

• Education, training, or practical experience in kitchen and bath design, interior design, architectural design, drafting, construction, or a related field.
• Experience or training with CAD-based design software.
• Understanding of the design process, including:
• Customer consultation
• Requirements gathering
• Layout and design development
• Customer review and revisions
• Strong interpersonal and communication skills.
• Confidence working directly with customers in a sales environment.
• Ability to listen carefully, ask effective questions, and translate customer needs into design solutions.
• Strong attention to detail and organizational skills.
• Ability to manage multiple customers and projects at different stages of the design and sales process.
• Basic computer proficiency and willingness to learn company-specific systems and processes.
• Ability to work full days in our Raleigh showroom as part of a hybrid work schedule.

Preferred

• Experience with ProKitchen.
• Experience with 2020 Design, DesignFLEX, or comparable CAD/design software.
• Experience selling cabinetry, countertops, fixtures, building products, remodeling services, or other products associated with residential construction.
• Experience working with both retail/residential customers and professional contractors or builders.
• Familiarity with cabinetry construction, terminology, measurements, layouts, and installation considerations.
• Knowledge of residential construction and remodeling practices.

What We Are Looking For

The successful candidate will be someone who enjoys both the creative and customer-facing sides of the business. This person should be comfortable moving between designing a space, discussing technical details with a contractor, helping a homeowner evaluate options, and confidently asking for the sale.

An ideal candidate is:

• Creative, with a good eye for layout, proportion, color, and functionality.
• Technical, with the ability to learn products, specifications, and design software.
• Customer-focused, with a genuine interest in understanding what the customer is trying to accomplish.
• Sales-oriented, with the confidence to recommend solutions, present proposals, follow up, and close business.
• Detail-oriented, recognizing that accuracy in measurements, specifications, and orders is critical.
• Organized and accountable, with the ability to take ownership of a customer and project from beginning to completion.
• Collaborative, with the ability to work effectively with customers, contractors, vendors, and internal team members.
• Self-directed, with the discipline to be productive on both showroom and remote workdays.
• Eager to learn and grow, particularly for candidates who are earlier in their careers.

Experience Level

We will consider candidates at different stages of their careers.

Entry-Level Candidates

Candidates may be recent graduates or early-career professionals with relevant education or training in interior design, kitchen and bath design, drafting, architecture, construction, or a related discipline. Hands-on experience with CAD-based design software and demonstrated customer service or sales ability are strongly preferred.

We are willing to invest in the right candidate who has a strong design foundation, aptitude for technology, excellent customer skills, and an interest in developing both their design and sales capabilities.

Mid-Level Candidates

Candidates should have previous experience designing and selling kitchens, bathrooms, cabinetry, remodeling projects, or related residential products and should be comfortable independently managing customers through the design and sales process.

This is expected to be a full-time hybrid position based in Raleigh, NC.

The role will include designated full working days in the showroom, where the Designer / Sales Consultant will meet with customers, review products and selections, collaborate with team members, and support showroom sales activities.

On other designated days, the employee may have the option to work from home, providing uninterrupted time for activities such as:

• Developing and refining designs
• Completing customer-requested revisions
• Preparing estimates and proposals
• Following up with customers and prospects
• Managing active opportunities and projects
• Completing other design, sales, and administrative responsibilities

Because this is a customer-facing sales position, the specific balance between showroom and remote work may vary based on customer appointments, project needs, sales activity, and business requirements.

Compensation & Growth

Compensation will be commensurate with experience, allowing us to consider both promising early-career candidates and experienced kitchen and bath design professionals.

The compensation package is expected to include:

• Base compensation based on experience and qualifications
• Commission on sales
• Potential bonus compensation tied to overall company profitability
• Opportunity for increased earnings as sales performance, product knowledge, customer relationships, and responsibilities grow

The combination of base compensation, commission, and potential company profitability bonuses is designed to reward both individual sales performance and contribution to the overall success of the business.

Why This Role

This is an excellent opportunity for someone who wants a career that combines design, problem-solving, relationship building, and sales.

Rather than simply producing drawings or working a traditional showroom sales position, the Kitchen & Bath Designer / Sales Consultant will have the opportunity to own the customer experience from initial conversation through final design and sale.