Designer

Crate and Barrel; Southlake (TX); On-site; USD 42,000 - 70,000; Full time

Job summary

Crate and Barrel in the United States is seeking a Designer to elevate client experiences through in-store, in-home, and virtual design services. You will translate customer needs into moodboards, floor plans, and compelling presentations, while delivering projects on time and in line with brand aesthetics.

You'll lead design consultations, build lasting client relationships, and stay current with trends, tools, and technology to enhance our selling strategy across store, e-commerce, and catalog

Qualifications

• Experience translating customer needs into moodboards and floor plans.
• Ability to lead design consultations in-store, in-home, or virtually.
• Strong understanding of design aesthetics and merchandising strategy.

Responsibilities

• Drive sales through enriching customer interactions and elevated design offerings.
• Create moodboards, floor plans, product lists, and client presentations.
• Lead design consultations in person, over email, phone, or video.
• Deliver projects on time within timelines and brand standards.

Skills

Customer service

Floor planning

2D/3D design

Communication skills

Tech savvy

Tools

2D/3D design tools

Google Suite

Video conferencing

iPad

Job description

A day in the life as a Designer...

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers


• Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations


• Lead design consultations in person (in-store or in-home) or via email, phone and virtual


• Deliver projects in a timely manner and within determined timelines


• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog


• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends


• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills


• Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc)


• Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service


• Support store training and educating on design services, to drive a clear understanding of design services and offerings


• Develop new and lasting relationships with customers through networking and clienteling


• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles


• Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs


• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning


• Ability to stay up to date on current design trends


• Ability to be an agent of change and shift quickly as our business evolves

We'd love to hear from you if you have…

• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles


• Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs


• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning


• Ability to stay up to date on current design trends


• Proven track record of building long-lasting relationships with customers

We'd love to hear from you if you have…

• 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience


• Experience working one on one with clients and recommending solutions


• Proficient in Google platforms, virtual communication, design tool experience preferred