Designated Coordinator with Employee Relations Responsibilities

Heavens Home Health Care; Minneapolis (MN); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Paid time off

Job summary

A home health care provider in Minneapolis seeks a Designated Coordinator with HR responsibilities. This role combines service coordination and employee engagement, overseeing direct support staff and ensuring compliance with care plans. Candidates should have relevant educational backgrounds along with experience in HR and direct care. Flexible work-from-home options are available.

Qualifications

• A bachelor's degree and 1 year of experience in direct care.
• Experience as an HR Specialist or Generalist.
• Knowledge of labor laws in Home Care.

Responsibilities

• Coordinate individual service delivery.
• Manage recruitment and onboarding processes.
• Oversee employee performance and development.

Skills

Program Coordination

Employee Relations

Human Resources Information Systems

Labor Laws Knowledge

Strong Communication Skills

Education

Bachelor's degree in related field

Associate degree in related field

Diploma in related field

50 hours education in human services

Tools

Human Resources Information Systems (HRIS)

Applicant Tracking Systems (ATS)

Job description

Benefits:

401(k)

Flexible schedule

Paid time off

Overview:

The Designated Coordinator with Employee Relations Responsibilities is a dual-function role within Heavens Home Health Care Corporation, combining leadership in service coordination with a strong focus on employee engagement and well-being. This position ensures the successful delivery of person-centered services and simultaneously oversees critical employee relations functions, maintaining a productive and positive working environment.

Key Responsibilities

Program Coordination, Evaluation, and Oversight

• Coordinate and evaluate individual service delivery, ensuring the effectiveness of services provided as outlined in the person's coordinated service and support plan.

• Provide oversight, supervision, and support to direct support staff, including evaluating the program's quality and effectiveness in achieving service outcomes.

• Ensure compliance with section 245D.07 in facilitating service outcomes and taking necessary actions to accomplish client goals.

• Train and guide staff in implementing service plans, with direct observation of service delivery to assess staff competency.

• Use data systems to measure service effectiveness and provide ongoing program improvement recommendations.

• Ensure that the designated coordinator meets educational, training, and experience requirements relevant to the primary disabilities of persons served by the program.

• Verify and document competence as required by section 245D.09, subdivision 3.

Employee Relations

• Manage the recruitment and onboarding process, including filtering applications, conducting interviews, and hiring employees.

• Oversee employee performance and activities, ensuring a positive and productive work environment.

• Develop and conduct training programs for staff, including orientation for new hires and ongoing professional development.

• Address employee complaints, concerns, and disputes, and investigate workplace situations.

• Improve HR policies to enhance team relationships and foster a supportive work environment.

• Ensure compliance with labor laws and internal HR policies, as well as maintaining knowledge of Home Care-specific labor legislation.

• Collaborate with other leaders in the organization to continuously improve employee engagement and retention efforts.

Qualifications

• Program Coordination:

• A bachelor's degree in a field related to human services and one year of full-time experience providing direct care to persons with disabilities or elderly individuals; OR

• An associate degree in a field related to human services and two years of full-time experience providing direct care; OR

• A diploma in a related field from an accredited postsecondary institution with three years of full-time experience; OR

• A minimum of 50 hours of education related to human services and disabilities, with four years of full-time experience providing direct care under appropriate supervision.

• Employee Relations:

• Proven experience as an HR Specialist or HR Generalist.

• Hands-on experience with Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS).

• Strong understanding of labor laws, particularly within the Home Care industry.

• Excellent written and verbal communication skills.

• Strong problem-solving and team management skills.

This role is integral to ensuring the success of both our clients and employees, promoting a supportive environment that fosters quality service delivery and a thriving workplace culture.

Flexible work from home options available.