Design Studio Spc/Home Stylist

Williams-Sonoma, Inc.; Wichita (KS); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental, and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and help close sales at the cash wrap. You will guide clients through design decisions and ensure a seamless shopping experience in-store, with potential in-home consultations.

Responsibilities include one-on-one consultations, creating design plans, and staying up-to-date on promotions to meet sales goals. Full-time position in Wichita, KS.

Qualifications

• Excellent communication and clienteling skills; able to follow up with customers.
• Able to coordinate complex large orders across sales channels.
• Experience with design elements is a plus.
• 1-2 years of retail sales or customer service experience.

Responsibilities

• Assist clients in one-on-one consultations in-store and in-home to drive sales.
• Perform in-home consultations including measuring and space assessment.
• Create and present design plans based on client needs and space.
• Maintain knowledge of promotions to achieve sales goals.
• Assist customers with services like gift wrap, registry, orders, and deliveries.
• Demonstrate product knowledge across the design studio assortment.

Skills

Strong communication

Clienteling

Follow-up skills

Prioritization

Multitasking

Job description

Overview Of The Design Studio Specialist Role

You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in‑home regarding the design of their living spaces to drive store sales
• Perform productive in‑home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals
• Assist customers with special services such as gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders while meeting exemplary World‑class service standards
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Qualifications (Criteria)

• Strong communication, clienteling, and customer follow‑up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design (preferred)
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1‑2 years of customer service and retail sales experience, specialty retail preferred but not required

Physical Requirements

• Must be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items up to 75 lbs. using appropriate equipment and safety techniques
• Full‑time associates are expected to have open availability to meet the needs of the business
• Part‑time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday‑Thursday). For associates scheduled 20 hours or more weekly, greater availability that meets business needs is required

Benefits Just For You

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

Your Journey in Continued Learning

• Individual development plans and career pathing conversations
• Annual performance appraisals
• Cross‑brand and cross‑functional career opportunities
• Online learning opportunities through brand specific resources and WSI University
• Leadership development opportunities

Williams‑Sonoma, Inc. is an Equal Opportunity Employer.