Design Studio Spc/Home Stylist, Pottery Barn, International Plaza, Tampa FL

Williams-Sonoma, Inc.; Tampa (FL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire clients and close sales at the cash wrap. The role emphasizes personalized consultations, design planning, and knowledge of current promotions to drive store performance.

The ideal candidate will have strong communication, clienteling abilities, and 1–2 years of customer service or retail sales experience. Full‑time availability on-site is expected for this role.

Qualifications

• Strong communication, clienteling, and customer follow-up skills.
• Ability to complete and coordinate complex large orders across sales channels.
• Experience in working with the elements of design (preferred).
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1–2 years of customer service and retail sales experience, specialty retail preferred but not required.

Responsibilities

• Assist clients in one-on-one consultations in-store and in-home to drive store sales.
• Perform in-home consultations including measuring and assessing client living space.
• Create and present design plans based on client needs, style, and space.
• Maintain knowledge of current sales and promotions to achieve and exceed goals.
• Assist customers with gift wrap, gift registry, orders, special orders, back orders, and deliveries while delivering world‑class service.
• Demonstrate superior product knowledge of the design studio assortment.

Skills

Communication

Clienteling

Customer follow-up

Sales coordination

Design knowledge

Multitasking

Customer service

Job description

Overview Of The Design Studio Specialist Role

You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in‑home regarding the design of their living spaces to drive store sales
• Perform productive in‑home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals
• Assist customers with special services such as gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders while meeting exemplary World‑class service standards
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Qualifications (Criteria)

• Strong communication, clienteling, and customer follow‑up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design (preferred)
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1‑2 years of customer service and retail sales experience, specialty retail preferred but not required

Physical Requirements

• Must be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items up to 75 lbs. using appropriate equipment and safety techniques
• Full‑time associates are expected to have open availability to meet the needs of the business
• Part‑time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday‑Thursday). For associates scheduled 20 hours or more weekly, greater availability that meets business needs is required

Benefits Just For You

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

Your Journey in Continued Learning

• Individual development plans and career pathing conversations
• Annual performance appraisals
• Cross‑brand and cross‑functional career opportunities
• Online learning opportunities through brand specific resources and WSI University
• Leadership development opportunities

Williams‑Sonoma, Inc. is an Equal Opportunity Employer.