Design Studio Spc/Home Stylist

Williams-Sonoma, Inc.; Rogers (AR); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home furnishings retailer in Arkansas is seeking a Design Consultant to assist clients both in-store and through in-home consultations. The role requires strong communication skills and demonstrated customer service experience in retail sales. Candidates should have a passion for design and the ability to manage large orders effectively. The ideal candidate is proactive, enjoys engaging with clients, and has knowledge of current sales and promotions.

Qualifications

• 1-2 years of customer service and retail sales experience preferred.
• Experience in working with design elements is a plus.
• Ability to coordinate large orders across sales channels.

Responsibilities

• Assist clients in design consultations to drive sales.
• Conduct productive in-home consultations.
• Create and present tailored design plans.

Skills

Strong communication skills

Clienteling skills

Customer follow-up skills

Task prioritization

Multi-tasking abilities

Job description

Responsibilities

• Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilize exemplary world-class service standards to assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Qualifications

• Strong communication, clienteling and customer follow-up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design preferred
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques