Design Studio Spc/Home Stylist

Williams-Sonoma, Inc.; Portland (OR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Health benefits including dental and vision

Paid vacation and holidays

Wellness program

Job summary

A leading home goods retailer is seeking a Design Studio Specialist in Portland, Oregon. The role involves inspiring customers through design consultations in-store and in-home, requiring strong sales and customer service skills. Candidates should have experience in retail, with knowledge of design elements preferred. Benefits include a generous employee discount, health coverage, and a 401(k) plan. The work schedule requires flexibility for weekend shifts. This employer is an equal opportunity provider.

Qualifications

• 1-2 years of customer service and retail sales experience, specialty retail preferred.
• Strong communication, clienteling, and customer follow-up skills.
• Ability to complete and coordinate complex large orders.
• Experience working with design elements preferred.
• Experience handling complex large orders across sales channels.

Responsibilities

• Assist clients in consultations regarding the design of their living spaces.
• Perform productive in-home consultations by measuring and assessing clients' spaces.
• Create and present design plans based on client needs and preferences.
• Maintain knowledge of sales and promotions to exceed sales goals.
• Assist customers with special services and demonstrate superior product knowledge.
• Demonstrate superior product knowledge of the design studio assortment.

Skills

Communication

Clienteling

Customer follow-up

Prioritization

Multitasking

Retail sales

Design experience

Job description

Overview of the Design Studio Specialist role

You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Criteria

• Strong communication, clienteling and customer follow-up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design preferred
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week. For an associate to be scheduled 20 hours or more weekly, greater availability that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days

Benefits Just for You

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Your Journey in Continued Learning

• Individual development plans and career pathing conversations
• Annual performance appraisals
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University
• Leadership development opportunities

WSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer.

San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.