Design Supervisor

Floor & Decor; Lexington (KY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Job summary

Floor & Decor in Lexington, Kentucky is seeking a Design Supervisor to lead the design team, ensure customer satisfaction, and drive sales. The ideal candidate will have a degree in Interior Design or equivalent experience, along with 6 years in the industry and 3-5 years in leadership. Responsibilities include managing design appointments, customer interactions, and supporting sales initiatives while maintaining design standards. The role offers comprehensive benefits and opportunities for career advancement.

Qualifications

• 6 years interior design experience or equivalent education and experience.
• 3-5 years of leadership or management experience required.
• Knowledge of hard surface flooring preferred.

Responsibilities

• Responsible for training and developing the design team.
• Drive sales and ensure positive customer experience.
• Collaborate with leadership to manage projects effectively.

Skills

Leadership

Customer Service

Interior Design

Communication

Team Development

Education

BA or AA in Interior Design or equivalent experience

Tools

Microsoft Office

Salesforce

Job description

Purpose

The Design Supervisor is responsible for the training and development of the design team and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.

Minimum Eligibility Requirements

• Design education (BA or AA in Interior Design)
• 6 years interior design experience in lieu of design education
• Combination of education and experience equal to 6 years
• 3-5 years of leadership or management experience
• Knowledge of hard surface flooring preferred
• Proficient in basic mathematical skills
• Must be self‑motivated and able to multi‑task in a fast‑paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Perform other duties as assigned
• Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher

Essential Job Functions

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
• Hire and develop a dynamic and motivated design team, including performance evaluations
• Greet store customers in a helpful manner and support store design walk‑in needs
• Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Provide tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow‑up, including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Responsible for Design Center maintenance and maintaining company visual standards
• Engage in current and emerging design trends in your market
• Responsible for understanding and utilizing design applications such as Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro
• Participate in local professional affiliation like ASID, NKBA
• Perform other duties as assigned

Working Conditions (travel, environment)

• Limited travel required including car travel
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy

Physical/Sensory Requirements

Medium Work – Ability to exert 20–50 pounds of force occasionally, and/or 10–25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.