Design Research Project Manager - Human-Centered Strategy

University of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 59,000 - 81,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition benefits

Retirement plans

Flexible work options

Job summary

University of Pennsylvania is seeking an Associate Design Strategist to lead design research initiatives within the CHIBE Design Core Lab, collaborating with Penn Medicine and internal/external partners. You will translate qualitative insights into actionable recommendations and help craft design strategies across the project lifecycle.

Responsibilities include conducting qualitative research, developing artifacts, and facilitating workshops while communicating insights to stakeholders and

Qualifications

• Experience with design research methods including user interviews, ethnography, contextual inquiries, usability testing, surveys or desk research.
• Excellent communication skills, including writing, presenting and facilitation.
• Ethical, rigorous design practice with diverse populations.

Responsibilities

• Apply human-centered design, service design and behavioral design to understand complex problems and define opportunities.
• Collect, code and analyze unstructured qualitative data and translate findings into insights.
• Create design research artifacts such as reports, journey maps and service blueprints.
• Support development of design assets and facilitate workshops and participatory sessions.
• Communicate findings and actionable recommendations to diverse audiences.

Skills

Design research methods

User interviews

Ethnography

Contextual inquiries

Usability testing

Surveys

Desk research

Education

Design-related degree

Job description

University of Pennsylvania is seeking an Associate Design Strategist to lead design research initiatives within the CHIBE Design Core Lab, collaborating with Penn Medicine and internal/external partners. You will translate qualitative insights into actionable recommendations and help craft design strategies across the project lifecycle.

Responsibilities include conducting qualitative research, developing artifacts, and facilitating workshops while communicating insights to stakeholders and