Design Ops Leader, Projects & Delivery

Vivmark Residential; Arlington (VA); On-site; USD 111,000 - 185,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Team member housing discounts

Job summary

Vivmark Residential is seeking a Director of Design Operations to provide operational leadership within the Design organization, ensuring resources, systems, and processes support daily execution and scalable growth.

The role collaborates with Design leadership and internal stakeholders to improve project visibility, staffing, and delivery, while applying disciplined operations and practical problem-solving across multidisciplinary teams.

Qualifications

• Bachelor's degree in a relevant field and 8–12 years of experience in operations, project management, or leadership.
• Experience improving processes and systems for multidisciplinary teams across locations.
• Strong organizational, analytical, communication, and problem-solving abilities; capable of navigating ambiguity.
• Experience with project management systems and schedule tracking, plus reporting and planning.
• Curiosity about new technologies and ability to translate ideas into practical improvements.

Responsibilities

• Lead Operations and Resource Planning by maintaining pipeline visibility, capacity assessment, and staff planning.
• Improve processes and systems by refining workflows, templates, and tools; standardize design processes.
• Lead Technology and Innovation by researching trends and championing AI-enabled tools for design delivery.
• Support Team Development and Systems Adoption through onboarding, training, and cross-location collaboration.

Skills

Organizational skills

Analytical skills

Communication skills

Problem-solving

Cross-team collaboration

Tech evaluation

Education

Bachelor's degree in Architecture, Interior Design, Construction Management, Engineering, Business or related field

Tools

Project management systems

Project pipeline tracking

Scheduling tools

Reporting tools

Business planning

Job description

Vivmark Residential is seeking a Director of Design Operations to provide operational leadership within the Design organization, ensuring resources, systems, and processes support daily execution and scalable growth.

The role collaborates with Design leadership and internal stakeholders to improve project visibility, staffing, and delivery, while applying disciplined operations and practical problem-solving across multidisciplinary teams.