Design Ops Director: Streamline Cross-Functional Delivery

Gapinc; New York (NY); Hybrid; USD 180,000 - 280,000; Full time

Job summary

Gap Inc is seeking a Director of Design Studio Operations to drive clarity and execution across the Accessories design organization. You will own the operational backbone, partnering with the VP of Design to manage seasonal workflows, timelines, tools, meeting outputs, and milestones.

Embedded across Merchandising, Product Development, Production, Sourcing, Planning, and other teams, you will elevate how Design operates and strengthen cross-functional partnerships within Accessories.

Qualifications

• Exceptional organizational leadership and follow-through.
• Strong strategic communication and documentation skills.
• Ability to create structure in fast-moving, ambiguous environments.
• Strong understanding of the design process and how Design connects to product development.

Responsibilities

• Lead and drive predictable, efficient, and scalable design execution across seasonal workflows, timelines, milestones, and decision points.
• Own Design priorities, inputs, deliverables, follow-ups, and communication across the Accessories cross-functional team.
• Proactively identify and resolve process, communication, and execution gaps that impact the team's effectiveness, speed, and delivery.
• Translate creative direction into clear documentation, decks, recaps, and meeting outputs.
• Lead the organization and evolution of seasonal design decks, collaborative tools, materials, trim, and color resources.
• Ensure design intent—materials, trims, color, and development priorities is captured and communicated.
• Lead preparation for key design reviews, milestone meetings, and cross-functional touchpoints.
• Act as the connective tissue between Design and cross-functional partners—Merchandising, Product Development, Production, Sourcing, Planning, and related teams.
• Own agendas, attendees, recaps, action items, and follow-ups for key design-related meetings.
• Continuously refine ways of working to improve speed, clarity, and cross-functional alignment.

Skills

Organizational leadership

Strategic communication

Structuring fast-moving environments

Design-to-product process knowledge

Cross-functional alignment

Problem-solving

Attention to detail

Executive presence

Job description

Gap Inc is seeking a Director of Design Studio Operations to drive clarity and execution across the Accessories design organization. You will own the operational backbone, partnering with the VP of Design to manage seasonal workflows, timelines, tools, meeting outputs, and milestones.

Embedded across Merchandising, Product Development, Production, Sourcing, Planning, and other teams, you will elevate how Design operates and strengthen cross-functional partnerships within Accessories.