Design & Manufacturing Project Coordinator

Momentum Textiles & Wallcovering; Burlingame (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

Momentum Textiles & Wallcovering is seeking a capable Project Coordinator to support the delivery of high-value projects. Reporting to the Regional Sales Director, you will handle sales admin, quotes, orders, and communications to ensure on-time, on-budget delivery.

You will collaborate with Sales, Marketing, Design, Quality and Operations, review drawings for quotes, manage NetSuite records, and help expand product knowledge.

Qualifications

• Bachelor's degree in a relevant field; or equivalent experience.
• Minimum 3 years of project or administrative support experience, preferably within a design or manufacturing environment.
• Capable of working effectively in a dynamic, fast-paced, and data-driven environment.
• Ability to adapt to varying workloads and tight deadlines.
• Ability to multitask with strong attention to detail.
• High level of proficiency in Microsoft Word, Excel, and Outlook; knowledge of NetSuite is desirable.

Responsibilities

• Assist the Project Management team in handling comprehensive administrative tasks for top revenue-generating clients.
• Manage all customer service requests, ensuring proactive communication and timely resolutions for clients, the Sales Team, and Project Managers.
• Accountable for the entire order process, from initial quotes to delivery, coordinating with the Distribution team to prepare shipments and provide updates to customers.
• Log and track all sales inquiries and customer interactions in NetSuite to maintain detailed and accurate activity records.
• Respond to phone and email inquiries, addressing technical questions and issues while identifying customer needs and sales opportunities.
• Review customer drawings to ensure accuracy in quotes and initiate take-offs for precise cost estimation.
• Maintain and update blanket orders and seasonal contracts, verifying stock levels and availability.
• Monitor the production plan as needed to ensure timely project progress and adjust forecasts.
• Facilitate and manage ongoing communication with customers, contractors, and installers, fostering positive relationships and smooth project execution.
• Organize and analyze data on open quotes, opportunities, and orders for monthly and quarterly business analytics reports.
• Expand customer understanding of the product line to enhance product utilization and satisfaction.
• Ensure adherence to all project phases with B+N’s policies and procedures for consistent and compliant project management.

Skills

Project coordination

Multitasking

Attention to detail

Communication

Education

Bachelor's degree in a relevant field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

NetSuite

Job description

Momentum Textiles & Wallcovering is seeking a capable Project Coordinator to support the delivery of high-value projects. Reporting to the Regional Sales Director, you will handle sales admin, quotes, orders, and communications to ensure on-time, on-budget delivery.

You will collaborate with Sales, Marketing, Design, Quality and Operations, review drawings for quotes, manage NetSuite records, and help expand product knowledge.