Design-Forward Retail Sales Assistant – Learn & Grow

Knoll Inc.; San Francisco (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Medical, dental & vision insurance

Paid vacation, holidays & parental\nle

Commuter benefits

401(k) with company match

Employee discounts

Job summary

MillerKnoll is seeking a Sales Assistant for Design Within Reach in San Francisco to support daily store operations, assist customers, and help with inventory, merchandising, and order processing.

This entry‑level role offers hands‑on experience in sales support and customer service within a design‑focused environment, with training and growth opportunities and a respectful, inclusive workplace.

Qualifications

• Interest in design, retail or customer service.
• Previous retail or customer-facing experience is a plus, but not required.
• Comfortable using Mac OS, Microsoft Office, Gmail, and navigating websites.

Responsibilities

• Support the team with order processing, delivery coordination, and client follow-up
• Help maintain the store’s visual presentation and product displays
• Assist with inventory of marketing materials, swatches, and office supplies
• Learn about our products and design principles through training and team meetings
• Communicate with clients via phone and email to provide helpful, friendly service

Skills

Customer service

Retail experience

Mac OS

Salesforce

Tools

Gmail

Job description

MillerKnoll is seeking a Sales Assistant for Design Within Reach in San Francisco to support daily store operations, assist customers, and help with inventory, merchandising, and order processing.

This entry‑level role offers hands‑on experience in sales support and customer service within a design‑focused environment, with training and growth opportunities and a respectful, inclusive workplace.