Design Engineer

Crystal Management; Washington (District of Columbia); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company within the federal contracting sector is seeking an experienced Design Engineer to provide critical support for their Project Management Information System (PROMIS). This fully remote role focuses on ensuring the stable operation and continuous improvement of a mission-critical application hosted in Oracle Cloud Infrastructure. Ideal candidates will have a solid technical background, exceptional problem-solving skills, and a commitment to delivering transformative tech solutions.

Benefits

Medical / Rx

401k Retirement

Generous Paid Time Off

Flexible Work Locations

Education/Training Program

Qualifications

• Minimum 5 years experience in system support or IT infrastructure roles.
• Strong knowledge of cloud environments, especially Oracle.
• Excellent documentation and communication skills.

Responsibilities

• Provide Tier 2 and 3 support for the PROMIS system, addressing user issues and ensuring stable operations.
• Analyze and troubleshoot system components developed in Oracle APEX.
• Monitor and maintain OCI components, ensuring compliance and performance optimization.

Skills

Oracle Cloud Infrastructure (OCI)

Oracle APEX

SQL

PL/SQL

Scripting (Bash, PowerShell, Python)

Analytical skills

Education

Bachelor's degree in Computer Science, Information Technology, Engineering or related field

Tools

ServiceNow

Jira

Git

Terraform

Job description

At CMiT, we do more than provide real-world solutions. We deliver transformative results. Through cutting-edge technology and process innovations, we are changing how federal and commercial clients worldwide deliver their mission. A service-disabled veteran-owned small business, we take pride in serving our nation through exemplary support for our clients and employees alike.

DESIGN ENGINEER

CMiT is seeking ahighly motivated Design Engineer to provide Tier 2 and Tier 3 technical support for the Project Management Information System (PROMIS) as part of the U.S. Army Corps of Engineers (USACE) Business System Modernization (BSM) initiative. PROMIS, a mission-critical application hosted in Oracle Cloud Infrastructure (OCI), plays a key role in project and program management across USACE.

As a member of the CMiT technical team, the Design Engineer will ensure stable and secure operations of the PROMIS application by analyzing, troubleshooting, and resolving complex system issues, supporting system enhancements, and maintaining compliance with DoD and USACE IT requirements.

This is a full-time 100% fully remote position with occasional travel to client worksites.

Responsibilities

• Provide Tier 2 and Tier 3 technical support for the PROMIS system as part of the USACE Business System Modernization (BSM) project, addressing incidents, diagnosing root causes, and implementing effective solutions.
• Troubleshoot and support application components developed in Oracle APEX, including analyzing PL/SQL logic, page-level errors, and user interface issues.
• Support the integration and configuration of Oracle Primavera Cloud (OPC) with PROMIS and related USACE systems, ensuring data integrity and seamless project management workflows.
• Monitor and maintain components hosted in Oracle Cloud Infrastructure (OCI), including Compute, Database, Networking, Object Storage, and Identity services.
• Collaborate with developers and functional analysts to implement bug fixes, enhancements, and interface improvements across PROMIS and OPC environments.
• Assist in managing and deploying updates to APEX applications, database objects, and middleware using version-controlled CI/CD pipelines, where applicable.
• Coordinate closely with USACE stakeholders, CMiT project leads, and OCI/OPC support teams to ensure system uptime, security, and functional alignment with BSM goals.
• Analyze performance issues across APEX, OPC, and OCI layers; tune database queries and configurations to optimize response times and resource usage.
• Create and maintain technical documentation, including system architecture diagrams, SOPs, troubleshooting playbooks, and user-facing knowledge base articles.
• Support system hardening and security compliance efforts by implementing DISA STIGs, addressing vulnerabilities, and ensuring RMF control adherence across APEX, OPC, and OCI components.
• Participate in Agile development ceremonies, sprint planning, and backlog grooming to ensure prompt delivery of system support and enhancement tasks.
• Assist in capacity planning, monitoring strategies, and business continuity design, leveraging native OCI tools and third-party observability platforms.
• Participate in integration testing and validation of system interfaces between PROMIS, OPC, USACE enterprise systems, and external data providers.

Education/Certifications Required

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Qualifications Required

• Minimum of 5 years of experience in system support, software engineering, or IT infrastructure roles.
• Strong working knowledge of Oracle Cloud Infrastructure (OCI), Oracle APEX, and Oracle Database technologies.
• Proficiency in SQL, PL/SQL, and scripting (Bash, PowerShell, or Python).
• Experience troubleshooting and supporting complex enterprise applications in cloud or hybrid environments.
• Familiarity with help desk ticketing systems, escalation workflows, and knowledge management practices.
• Excellent communication, documentation, and analytical skills.

Preferred Qualifications

• Experience working with USACE or other DoD agencies.
• Knowledge of RMF, DISA STIGs, and federal IT security compliance frameworks.
• Oracle certifications (e.g., OCI Architect Associate, Oracle Database Admin).
• Understanding of Agile, Scrum, or DevSecOps methodologies.
• Familiarity with tools such as ServiceNow, Jira, Git, Terraform, or Oracle Enterprise Manager.

Clearance Requirements

• Must be a U.S. citizen with ability to obtain/maintain required clearance.

Who Makes It Happen.

At CMiT, we firmly believe that our innovative solutions are only as powerful as the teams harnessing them. Our people are more than just contributors - they are at the heart of everything we do and every success that we earn. Our employees are offered ample options to design a personalized benefits package that best meets their needs. Options include:

• Medical / Rx
• HSA / FSA
• Life / AD&D
• Long & Short Disability
• Disability Insurance
• Critical Illness
• Hospital Insurance
• Education/Training Program
• 401k Retirement
• Generous Paid Time Off
• Flexible Work Locations
• Alternative Work Schedules

CMiT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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