Design-Driven Sales & Client Experience Lead

Crisp-Event-Rentals; Columbia (SC); On-site; USD 45,000 - 70,000; Full time

Job summary

Crisp-Event-Rentals in Columbia seeks a Sales & Client Relations Coordinator to turn inquiries into unforgettable events, guiding clients toward elevated visions and ensuring precision at every detail.

You will own client relationships from first conversation through event day, curating premium selections, upselling design-forward upgrades, and upholding Crisp’s standard: the best, not the biggest.

Qualifications

• Serve as the face of Crisp for incoming calls, emails, and showroom visits, guiding clients through a polished, design-forward selection process.
• Build quotes and proposals that present a cohesive aesthetic vision — not just a list of line items.
• Upsell and curate premium inventory, upgrades, and design details, helping clients see and invest in the luxury vision for their event.
• Develop and maintain long-term relationships with repeat clients, planners, venues, and design partners.
• Lead showroom consultations and design reviews that reflect Crisp's highest standard of taste and presentation.
• Follow up promptly on every proposed and booked event to keep the client experience seamless.

Responsibilities

• Attend planning meetings with clients and venue staff to lock in logistics and design details.
• Maintain a consistent presence on-site during key pre-event setups to ensure the finished look matches the client's vision and Crisp's standard.
• Partner with warehouse and operations teams to confirm every detail is executed correctly.
• Keep accurate, detailed records of each event from proposal through teardown.

Skills

Client relationships

Sales proposals

Upselling

Design-forward thinking

Event coordination

Job description

Crisp-Event-Rentals in Columbia seeks a Sales & Client Relations Coordinator to turn inquiries into unforgettable events, guiding clients toward elevated visions and ensuring precision at every detail.

You will own client relationships from first conversation through event day, curating premium selections, upselling design-forward upgrades, and upholding Crisp’s standard: the best, not the biggest.