Design Center Lead — Flooring & Decor

Floor & Decor Holdings Inc.

Novi (MI)

On-site

USD 65,000 - 90,000

Full time

6 days ago
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Benefits offered by this job

Bonus opportunities
401k with company match
Employee Stock Purchase Plan
Referral Bonus Program
Medical, Dental, Vision, Life, and >保险

Job summary

Floor & Decor Holdings Inc. seeks a Design Supervisor to lead the design team, train staff, and drive sales through design services. You will ensure customers have a positive sales experience by delivering exceptional service and design solutions for residential and commercial projects.

The role requires strong leadership, design knowledge, and the ability to manage multiple projects in a fast-paced environment. Excellent communication and proficiency with design tools are essential for success.

Qualifications

  • Design education (BA or AA in Interior Design) or 6 years interior design experience in lieu of design education.
  • 3-5 years of leadership or management experience.
  • Knowledge of hard surface flooring preferred.
  • Proficient in basic mathematical skills.
  • Excellent verbal, written, and interpersonal skills.
  • Proficient in Microsoft Office suite.

Responsibilities

  • Proven ability to build and maintain lasting relationships with residential and professional customers in the industry.
  • Hire and develop a dynamic and motivated design team, including performance evaluations.
  • Greet store customers in a helpful manner and supports store design walk-in needs.
  • Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store.
  • Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
  • Design and sell complete, functional and aesthetically appealing solutions.
  • Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including concise communication to customers and others.
  • Collaborate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals.
  • Engage in current and emerging design trends in your market.
  • Participate in local professional affiliation like ASID, NKBA.

Skills

Leadership
Customer service
Communication
Team development
Microsoft Office

Education

BA/AA in Interior Design

Tools

Salesforce
Online Design Scheduler
MyProject
James Martin
HouPro

Job description

Floor & Decor Holdings Inc. seeks a Design Supervisor to lead the design team, train staff, and drive sales through design services. You will ensure customers have a positive sales experience by delivering exceptional service and design solutions for residential and commercial projects.

The role requires strong leadership, design knowledge, and the ability to manage multiple projects in a fast-paced environment. Excellent communication and proficiency with design tools are essential for success.

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