Dermatology Scheduling & Patient Care Specialist

Water; Florida; Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Water’s Edge Dermatology in Palm Beach Gardens, FL, is seeking a Clinical Scheduling Coordinator to join a fast-paced medical practice serving a large patient base. The role involves coordinating visits, communicating biopsy results, and scheduling treatments according to physician plans.

The ideal candidate will verify insurance, log biopsy results, document communications in the EMR, and collaborate with a team to deliver exceptional patient care.

Qualifications

• High School Diploma or Equivalency; 2-3 years' experience preferred
• Strong typing and computer skills
• Excellent customer service, patient care, and communication skills
• Dependable with a strong work ethic and a positive attitude; team player
• Prior experience with medical/test results communication is a plus
• Proficient in EMR usage and patient data entry

Responsabilités

• Adheres to Water’s Edge Mission Statement, Credo and Service Goals and Values, providing exceptional customer service at all times.
• Schedules patients for visits with providers and coordinates referrals outside of the practice as directed.
• Coordinates with the patient the care plans given by providers.
• Verifies insurance information to ensure proper authorization, referrals and payment for services.
• Follows up on phone calls and messages promptly.
• Receives, logs and tracks biopsy results for assigned locations/providers.
• Maintains logs with up-to-date biopsy results daily and weekly.
• Documents all communication in EMR and follows up as needed.
• Works effectively and efficiently in a team environment.

Connaissances

Strong typing

Computer skills

Customer service

Patient care

Communication skills

Team player

Dependable

EMR experience

Formation

High School Diploma or Equivalency

Outils

EMR (Electronic Medical Records)

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Scheduling Coordinator

Full Time Clerical Palm Beach Gardens, FL, US

30+ days ago Requisition ID: 5671

Clinical Scheduling Coordinator

Are you compassionate, dependable, and eager to make a difference in patients' lives? Water’s Edge Dermatology is expanding and looking for dedicated Clinical Scheduling Coordinatorsto join our team across multiple locations. If you thrive in a fast-paced environment and value professional growth, this is your opportunity to build a rewarding career with respected dermatology practice.

About Us:
Water’s Edge Dermatology serves thousands of patients across South-Central Florida. We pride ourselves on exceptional patient care, staff development, and a supportive work environment that recognizes and rewards your efforts.

Position Overview:
As a Clinical Scheduling Coordinator, you will play a vital role in coordinating patient care, managing communication, and supporting our healthcare providers. Your dedication will directly impact patient satisfaction and efficient clinic operations.

Key Responsibilities:

• Provide exceptional customer service aligned with Water’s Edge Mission, Credo, and Values.
• Schedule patient visits and coordinate referrals outside of the practice as needed.
• Communicate biopsy results in timely and accurately explain diagnoses and treatment plans.
• Verify insurance details, obtain authorizations, and ensure proper billing processes.
• Follow up promptly on phone calls and messages.
• Log, track, and maintain up-to-date records of biopsy results in EMR.
• Document all communications thoroughly in EMR and follow through on necessary actions.
• Collaborate effectively within a team environment.

Qualifications:

• High School Diploma or Equivalency required.
• 2-3 years of experience preferred.
• Strong typing and computer skills, proficient in EMR.
• Excellent communication, customer service, and patient care skills.
• Dependable with a positive attitude and strong work ethic.
• Prior experience in medical communications or dermatology is a plus, but not mandatory.

What We Offer Team Wise:

• Comprehensive staff training and development programs.
• Employee recognition and appreciation initiatives.
• Ongoing educational and advancement opportunities.
• An enriching career path within a supportive team environment.

We offer competitive salaries and benefits:

• Medical, Dental, and Vision available after 30 days of hire
• Short-term disability and life insurance, and many ancillary options.
• 401k available after 90 days of hire
• Excellent growth and advancement opportunities

If you're committed to providing outstanding patient service and want to grow in a thriving practice, we want to hear from you!