Dermatology Patient Services Coordinator

Hartford HealthCare; Westerly (RI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Career growth

Education & training

Benefits package

Generous PTO

Referral bonus

Wellness programs

Employee discounts

Awards & recognition

Flexible scheduling

Compensation equity

401K with company match

Job summary

Hartford HealthCare Medical Group is seeking a Patient Service Coordinator to enhance the patient experience by ensuring clear communication among patients, providers, and staff. You will help with greeting, registration, scheduling, and insurance verification in a fast-paced environment.

This role offers coverage across multiple offices, collaboration with diverse teams, and opportunities to grow within a leading New England health system committed to quality care.

Qualifications

• High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred.
• 1 Year customer service experience in a fast-paced medical office preferred
• Epic and insurance verification experience preferred.

Responsibilities

• Greets patients, registers patients, answers routine questions, and maintains records.
• Handles high volume calls, schedules appointments, and verifies insurances for timely access.
• Performs daily administrative duties including referrals transcription and queue management.
• Responds to patient and provider inquiries while protecting privacy and safety.
• Willing to cover at other offices and collaborate across teams.

Skills

Customer service

Medical office experience

Phone etiquette

Education

High school diploma / GED

Tools

Epic

Insurance verification

Job description

Hartford HealthCare Medical Group is seeking a Patient Service Coordinator to enhance the patient experience by ensuring clear communication among patients, providers, and staff. You will help with greeting, registration, scheduling, and insurance verification in a fast-paced environment.

This role offers coverage across multiple offices, collaboration with diverse teams, and opportunities to grow within a leading New England health system committed to quality care.