Dermatology Patient Experience Lead Coordinator

schweigerderm; Hackensack (NJ); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical ( Virtual Care )

HSA/FSA

Dental

Vision

401K

Short Term Disability

Pre-tax transit savings

Birthday personal holiday

Employee discounts

Job summary

Schweiger is seeking a Full-Time Patient Coordinator for our Hackensack office to support patients, providers and staff with front office duties. Prior healthcare experience is preferred. You will handle calls, scheduling tasks and online leads, while maintaining a welcoming atmosphere and ensuring smooth provider-to-patient flow.

Training opportunities are provided, with open weekday/weekend hours. Hourly pay ranges from $21.50 to $27, and full-time benefits include medical, dental, vision,

Qualifications

• Healthcare Experience is required.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider to patient flow and anticipate provider's next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Skills

Healthcare Experience

Strong communication

Interpersonal skills

Organizational skills

Tools

EMR software

Microsoft Word

Microsoft Excel

Outlook

Job description

Schweiger is seeking a Full-Time Patient Coordinator for our Hackensack office to support patients, providers and staff with front office duties. Prior healthcare experience is preferred. You will handle calls, scheduling tasks and online leads, while maintaining a welcoming atmosphere and ensuring smooth provider-to-patient flow.

Training opportunities are provided, with open weekday/weekend hours. Hourly pay ranges from $21.50 to $27, and full-time benefits include medical, dental, vision,