Dermatology Patient Experience Coordinator

Nichols College; Dudley (MA); On-site; USD 23,000 - 29,000; Full time

Job summary

Schweiger Dermatology Group is seeking a Full-Time Patient Coordinator for its Park Avenue Office. You will manage front-office duties, support patients, providers and staff, and require prior healthcare experience to ensure smooth operations during patient visits.

Schedule is 30+ hours weekly, Monday–Friday with rotating Saturdays, 7:00am–7:30pm. Proficiency with EMR systems and MS Office is essential, along with strong communication and organizational skills.

Qualifications

• Healthcare experience is required.
• Medical receptionist experience is required.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer service skills.
• Professional, reliable and dedicated employee.
• Dermatology/medical environment experience preferred.
• Open availability to work weekdays and weekends.

Responsibilities

• Handle all incoming phone calls, scheduling tasks and online leads in a timely, knowledgeable manner, creating a positive caller experience.
• Promote a professional, welcoming atmosphere to enhance service quality and patient care.
• Understand provider-to-patient flow and anticipate next steps for efficiency.
• Perform inventory responsibilities and stock supplies/equipment as requested.
• Attend in-house training and continuing education opportunities.

Skills

Healthcare Experience

Medical Receptionist Experience

Strong communication

Interpersonal skills

Organizational skills

Excellent patient relations

Tools

EMR software

Microsoft Word

Excel

Outlook

Job description

Schweiger Dermatology Group is seeking a Full-Time Patient Coordinator for its Park Avenue Office. You will manage front-office duties, support patients, providers and staff, and require prior healthcare experience to ensure smooth operations during patient visits.

Schedule is 30+ hours weekly, Monday–Friday with rotating Saturdays, 7:00am–7:30pm. Proficiency with EMR systems and MS Office is essential, along with strong communication and organizational skills.