Front Desk Float (52043)

Platinum Dermatology Partners; Paradise Valley, Scottsdale, Phoenix (AZ, AZ, AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid Time Off

Company-Paid Holidays

Employee Referral Program

Job summary

Platinum Dermatology Partners is seeking a Front Desk Coordinator to join our team across multiple locations. You will be the first point of contact for patients, manage check-in/check-out workflows, and ensure accurate medical record entry in the EMR while delivering exceptional customer service.

The role requires 2–3 years at a medical front desk, knowledge of insurance verification, and strong communication skills in a fast-paced dermatology setting.

Qualifications

• Minimum 2–3 years of front desk experience in a medical office/clinic.
• ,
• Dermatology or cosmetic experience preferred.
• ,
• Knowledge of CPT/ ICD-10 terms is a plus.
• ,
• Strong written and verbal communication skills.
• ,
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet patients with a friendly, professional demeanor and deliver excellent customer service.
• ,
• Manage patient check‑in/check‑out workflows and schedule appointments.
• ,
• Enter medical histories and prescriptions into the EMR.
• ,
• Verify insurance information and assist with scheduling as needed.
• ,
• Respond to patient questions in person and over the phone.

Skills

Customer service

Front desk experience

EMR familiarity

Scheduling appointments

Insurance verification

Communication skills

Professional appearance

Multitasking

Education

High School Diploma or GED

Tools

EMR systems

Job description

Job DetailsJob Location: Northern AZ Derm - Phoenix, AZ 85021Position Type: Full Time

Platinum Dermatology Partnersis a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

The ideal Front Desk Coordinator views themselves as a “Director of First Impressions”. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.

This role requires working at multiple locations.

General Duties & Responsibilities:

• Fulfill responsibilities as assigned by management.
• Extend friendly and welcoming greetings.
• Ensure paperwork and EMR systems are current and correctly filled out.
• Enter medical histories and prescriptions into EMR.
• Educate patients and respond to questions in the office/on the phone as needed.
• Scheduling patients for new/returning/follow-up appointments.

QualificationsEducation:

High School Diploma or GED is required.

Job Qualifications:

• Minimum 2-3 years of experience working atthe front desk in a medical office/clinic.
• Prior dermatology or cosmetic experience is preferred.
• Patient check‑in and check‑out workflows.
• Prior insurance verification and scheduling experience is required.
• Knowledgeable of medical dermatology terms/CPT, ICD‑10.
• Quality written and verbal communication skills.
• Quality mathematics skills.
• Professional in appearance and mannerisms.
• Able to work efficiently in a fast‑paced environment
• Able to demonstrate compassion and caring when dealing with others, patients, and co‑workers.
• Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.
• Experience using EMR systems is required.
• Must have a valid driver’s license and reliable transportation.

Our competitive benefits package includes the following:

• Medical, Dental, and Vision insurance
• Short-term/Long-term disability
• Life and other voluntary plans
• 401(k) plan
• Employee Referral Program
• Paid Time-Off
• Company-Paid Holidays

Equipment Operated:

Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements:

Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity:

Platinum Dermatology Partnersis committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partnersdoes not permit discrimination of any type against an employee because of an employee’s gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.

No phone calls or agencies, please.