Dermatology Front Desk Specialist

Apex Skin; Mentor (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Apex Skin, a dermatology practice in Northeast Ohio, is seeking a Medical Receptionist to provide front-office support and ensure smooth patient flow. The role includes greeting patients, scheduling appointments, handling insurance verification, and processing payments with a patient-first approach.

The ideal candidate brings strong communication, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Flexibility and adaptability.
• Customer service mindset with professionalism and patient focus.
• Excellent time management and organizational skills.
• Attention to detail and accuracy.
• Proficiency in basic computer applications and scheduling systems.
• Knowledge of medical terminology.
• Word processing and data entry skills.
• Bachelor’s degree or equivalent experience preferred.
• 2+ years of experience as a Medical Receptionist; dermatology experience a plus.
• Certification as a Medical Receptionist preferred or willingness to obtain it.

Responsibilities

• Answer incoming calls with professionalism and courtesy.
• Verify insurance plans and verification processes.
• Greet, check in, and assist patients.
• Assist Medical Assistants with related calls and follow-up tasks.
• Schedule appointments in person, by phone, or email.
• Maintain and update patient accounts and information.
• Record and collect payments; process third-party claims.
• Maintain patient confidentiality and follow policies.
• Keep reception area clean and welcoming.
• Manage daily schedule accuracy and follow-up lists.
• Enter insurance data accurately.
• Document communications with patients who cancel or no-show.
• Balance and close out daily collections using EMR systems.

Skills

Communication skills

Multitasking

Customer service

Attention to detail

Time management

Education

Bachelor’s degree

Tools

ECW EMR

Scheduling software

Job description

Apex Skin, a dermatology practice in Northeast Ohio, is seeking a Medical Receptionist to provide front-office support and ensure smooth patient flow. The role includes greeting patients, scheduling appointments, handling insurance verification, and processing payments with a patient-first approach.

The ideal candidate brings strong communication, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every