Dermatology Front Desk Specialist

Optima Dermatology; Macedonia (OH); On-site; USD 32,000 - 38,000; Full time

Job summary

Optima Dermatology is seeking a friendly, customer-focused front desk representative to join our team. You’ll handle patient check-in and check-out, answer calls, document information, and help patients feel welcome in a fast-paced dermatology office.

The role requires at least 1 year of relevant experience, excellent communication, and EMR/EHR familiarity. Medical office experience preferred. A positive, multitasking attitude is essential to succeed and deliver quality patient service.

Qualifications

• At least 1 year of relevant experience in a similar role.
• Excellent communication and customer service skills.
• Friendly, upbeat attitude is a MUST.
• Ability to multitask in a fast-paced environment.
• Experience in a medical office preferred.
• EMR/EHR experience preferred.

Responsibilities

• Completing patient check-in and check-out procedures.
• Answering incoming calls and providing appropriate follow-up.
• Handling patient queries, concerns, and complaints.
• Verifying and documenting patient information.
• Welcome and greet patients entering/leaving the office.

Skills

Communication

Customer service

Multitasking

Friendly attitude

Medical office experience

EMR/EHR experience

Tools

EMR/EHR software

Job description

Optima Dermatology is seeking a friendly, customer-focused front desk representative to join our team. You’ll handle patient check-in and check-out, answer calls, document information, and help patients feel welcome in a fast-paced dermatology office.

The role requires at least 1 year of relevant experience, excellent communication, and EMR/EHR familiarity. Medical office experience preferred. A positive, multitasking attitude is essential to succeed and deliver quality patient service.