Dermatology Front Desk Specialist

Apex Clearing Corporation; Canton (OH); Hybrid; USD 21,000 - 23,000; Full time

Job summary

Apex Skin is seeking a Medical Receptionist to provide front-office support in a fast-paced dermatology clinic in Northeast Ohio. You will greet patients, verify insurance, schedule appointments, process payments, and support administrative tasks to ensure smooth patient flow and excellent service.

The role requires strong communication, attention to detail, and professionalism in every patient interaction.

Qualifications

• Strong communication and interpersonal skills are required.
• Ability to multitask in a fast-paced environment with professionalism.
• Customer service mindset with patient focus and accuracy.
• Excellent time management and organizational skills.
• Attention to detail and accuracy in data entry and record-keeping.
• Proficiency in basic computer applications and scheduling systems.
• Knowledge of medical terminology and billing processes.
• Bachelor’s degree or equivalent experience; certification preferred.

Responsibilities

• Answer incoming calls with professionalism and courtesy.
• Verify insurance plans and validation processes.
• Greet patients, check in, and assist with front-office tasks.
• Support Medical Assistants with patient communications.
• Schedule appointments across in-person, phone, or email channels.
• Maintain patient accounts and accurate financial information.
• Record and collect payments; process third-party claims per procedures.
• Protect patient confidentiality and data security.
• Follow policies and escalate changes when needed.
• Maintain a clean, welcoming reception area for patient comfort.
• Monitor supplies and manage office-related orders.
• Ensure schedule accuracy, scrub schedules, and manage waitlists.
• Enter insurance data accurately and document communications.
• Verify coverage and handle cancellations/no-shows.
• Balance and close out collections at day end.
• Use EMR systems (ECW) for data entry and scanning.

Skills

Communication skills

Multitasking

Customer service

Organizational skills

Attention to detail

Proficiency with computers

Medical terminology

Data entry

Education

Bachelor’s degree or equivalent experience

Certification as Medical Receptionist preferred

Tools

ECW EMR

Scheduling systems

Job description

Apex Skin is seeking a Medical Receptionist to provide front-office support in a fast-paced dermatology clinic in Northeast Ohio. You will greet patients, verify insurance, schedule appointments, process payments, and support administrative tasks to ensure smooth patient flow and excellent service.

The role requires strong communication, attention to detail, and professionalism in every patient interaction.