Dermatology Front Desk: Patient Concierge & Scheduler

Riverchase Dermatology; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO 10 days

401(k) after probation

Disability & life insurance

Growth opportunities

Service discounts

Job summary

Riverchase Dermatology in Pembroke Pines, FL currently seeks a friendly Front Desk Receptionist to welcome patients, schedule appointments, and check patients in and out. You will be the first point of contact, handling phone inquiries and directing callers with professional etiquette.

The role requires a high school diploma and 1–2 years of medical reception experience. You’ll maintain patient records, verify health benefits, process payments, and support a collaborative office team in a

Qualifications

• Experience in medical reception preferred.
• Greet patients and manage front desk tasks.
• Verify patient benefits and schedule appointments.

Responsibilities

• Greet and welcome patients upon arrival.
• Register new patients and update demographics accurately.
• Answer phones with proper etiquette and direct calls as needed.
• Notify clinical staff of patient arrivals and delays.
• Assist with check-in/out and patient flow coordination.
• Maintain stocked office supplies and organize the reception area.

Skills

Customer service

Phone etiquette

Multitasking

Teamwork

Education

High School diploma or equivalent

Job description

Riverchase Dermatology in Pembroke Pines, FL currently seeks a friendly Front Desk Receptionist to welcome patients, schedule appointments, and check patients in and out. You will be the first point of contact, handling phone inquiries and directing callers with professional etiquette.

The role requires a high school diploma and 1–2 years of medical reception experience. You’ll maintain patient records, verify health benefits, process payments, and support a collaborative office team in a