Medical Receptionist & Patient Concierge

DOCS Dermatology Group; Farmington Hills (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Farmington Hills, MI is seeking a Medical Receptionist to manage front-desk tasks and patient interactions. You will handle multi-line phones, greet patients and vendors, collect insurance information, and input data into our EHR systems, ensuring smooth scheduling at the front desk.

The role requires strong customer service skills, basic medical terminology, and the ability to learn clinic procedures while supporting physicians and management to deliver excellent

Qualifications

• High School diploma or equivalent certificate.
• Experience with medical terminology preferred.
• Ability to learn center tasks and assist management and physicians.
• Self-motivated to achieve high patient care and customer service.

Responsibilities

• Answer multi-line phones.
• Greet patients and vendors.
• Sign patients in/out and collect insurance information.
• Enter data into EHR systems.
• Schedule appointments by phone or at checkout.
• Collect outstanding balances and copays.
• Provide patients with support and guidance.
• Maintain safe, secure, healthy work environment.

Skills

Medical terminology

Customer service

Phone support

Data entry

Education

High School diploma

Tools

EHR systems

Scheduling software

Job description

DOCS Dermatology Group in Farmington Hills, MI is seeking a Medical Receptionist to manage front-desk tasks and patient interactions. You will handle multi-line phones, greet patients and vendors, collect insurance information, and input data into our EHR systems, ensuring smooth scheduling at the front desk.

The role requires strong customer service skills, basic medical terminology, and the ability to learn clinic procedures while supporting physicians and management to deliver excellent