Dermatology Front Desk & Patient Care Coordinator

Dermcaremgt; Boca Raton (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Paid time off

Holidays

Job summary

DermCare Management in Florida is seeking a Patient Service Representative to support the clinic’s daily operations with outstanding customer service and administrative tasks.

You will greet patients, schedule appointments, verify benefits, collect payments, and maintain accurate records while upholding HIPAA guidelines. The role emphasizes professionalism, teamwork, and the ability to manage multiple duties in a fast-paced dermatology practice.

Qualifications

• Customer service experience in a healthcare setting is preferred.
• Experience in a dermatology office is a plus.
• Spanish-speaking skills are a bonus but not required.
• Professional and patient-focused demeanor required.
• Excellent written and verbal communication skills.

Responsibilities

• Greet patients and caregivers professionally and warmly.
• Schedule and reschedule patient appointments as needed.
• Prepare patient charts for the following business day.
• Verify eligibility and benefits and obtain necessary authorizations.
• Collect copays and balances at time of service and post payments.
• Maintain waiting areas and office spaces in a clean, organized manner.
• Navigate practice management systems and EMRs accurately.
• Assist patients at check-in and check-out with demographics, forms, and payments.
• Document and call no-shows and scan fee tickets into charts.

Skills

Customer service

Healthcare experience

Dermatology exposure

Bilingual Spanish

Communication skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

DermCare Management in Florida is seeking a Patient Service Representative to support the clinic’s daily operations with outstanding customer service and administrative tasks.

You will greet patients, schedule appointments, verify benefits, collect payments, and maintain accurate records while upholding HIPAA guidelines. The role emphasizes professionalism, teamwork, and the ability to manage multiple duties in a fast-paced dermatology practice.